Summary
Overview
Work history
Education
Skills
References
Affiliations
Timeline
Generic

Jessica Preston

Northampton,Northamptonshire

Summary

Offering strong organisational and communication skills, backed by ability to manage multiple tasks and coordinate team efforts. Knowledgeable about project management principles, timelines, and resource allocation. Ready to use and develop problem-solving, leadership, and time-management skills in an administrative role. Career goal: to leverage skills in a dynamic environment that values outstanding customer service and attention to detail.

Accomplished professional with extensive expertise in Excel spreadsheet mastery, Gantt chart creation, and technical writing. Demonstrates exceptional skills in task prioritisation, time efficiency, and Health and Safety Compliance. Proven track record in customer service excellence, leadership, and equipment maintenance. Adept at financial reporting, resourcefulness, and training and development. Proficient in Microsoft Office Suite and customer relationship management systems. Committed to maintaining discretion and confidentiality while excelling in virtual communication and office equipment operation.

Overview

6
6
years of professional experience
8
8
years of post-secondary education

Work history

Project Coordinator and Administrative Assistant

Paragon Project Management Ltd
Northampton, Northamptonshire
01.2025 - Current
  • Provided essential administrative support during peak periods, facilitating smoother operation.
  • Conducted weekly and monthly cost report updates for multiple stores and refurbishments.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
  • Prepared detailed reports for streamlined decision-making processes using various software applications proficiently.

Shift manager

Pizza Hut Restaurants Ltd
Northampton, Northamptonshire
01.2020 - 01.2025
  • Managed a team of between 10-20 individuls, producing good results for KPIs and sales, while delivering exscellent customer satisfaction.
  • Optimised shift schedules to improve operational efficiency.
  • Recruited new hires to strengthen the existing workforce..
  • Improved team morale through effective communication and feedback practices.
  • Enforced compliance with food hygiene regulations, upheld high quality standards..
  • Delivered excellent customer service by overseeing staff training programmes.
  • Reported key metrics to upper management for business decision-making process.
  • Trained staff on product knowledge, resulted in better customer interactions..
  • Motivated employees towards achieving sales targets, increased overall store revenue..
  • Oversaw cash management processes, ensured accuracy at end of each shift.
  • Maintained cleanliness and hygiene standards across the work area, ensured a pleasant environment for customers and staff alike..
  • Minimised downtime with proactive equipment maintenance checks.
  • Conducted regular staff meetings, kept everyone updated about company policies or changes therein..
  • Ensured health and safety measures in line with company regulations.

Education

Bachelor of Science - Biological Sciences

University of Northampton
Northampton, Northamptonshire
09.2022 - 06.2025

A-Levels - Biology

Abbeyfield School
Northampton
09.2019 - 06.2021

A-Levels - Chemistry

Abbeyfield School
Northampton, Northamptonshire
09.2019 - 06.2021

A-Levels - English Literature

Abbeyfield School
Northampton
09.2019 - 06.2021

Skills

  • Excel spreadsheet mastery
  • Ethical consideration
  • Gantt chart creation
  • Technical writing
  • Task prioritisation
  • Time efficiency
  • Health and Safety Compliance
  • Customer Service
  • Leadership skills
  • Equipment Maintenance
  • Financial reporting
  • Resourcefulness
  • Training and Development
  • Microsoft Office Suite
  • Customer relationship building
  • Invoicing
  • Outstanding customer service
  • Office equipment operation
  • Virtual communication
  • Discretion and confidentiality
  • Customer relationship management systems
  • Attention to Detail
  • Order processing

References

References available upon request.

Affiliations

  • Reading
  • Baking

Timeline

Project Coordinator and Administrative Assistant

Paragon Project Management Ltd
01.2025 - Current

Bachelor of Science - Biological Sciences

University of Northampton
09.2022 - 06.2025

Shift manager

Pizza Hut Restaurants Ltd
01.2020 - 01.2025

A-Levels - Biology

Abbeyfield School
09.2019 - 06.2021

A-Levels - Chemistry

Abbeyfield School
09.2019 - 06.2021

A-Levels - English Literature

Abbeyfield School
09.2019 - 06.2021
Jessica Preston