Summary
Overview
Work history
Education
Skills
Accomplishments
Languages
Certification
Interests
Timeline
Generic
Jessica Owen

Jessica Owen

Reading,United Kingdom

Summary

I am positive, outgoing, friendly and enjoy working with others. I have 4 years of retail experience, I am confident working under my own initiative, thrive in fast paced environments and enjoy the company of working with others as a team. I am reliable and practice good time keeping. I am confident to undertake any training that a new role may require.

Overview

4
4
years of professional experience
12
12
years of post-secondary education
1
1
Certification

Work history

Sales Assistant

Oliver Bonas
Bristol
04.2024 - 07.2025
  • Trained new staff members, fostering a supportive working environment.
  • Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Collaborated effectively with my team members to meet sales targets.
  • Offered personalised shopping advice to enhance customer experiences.
  • Signing customers onto our news letter to keep them updated of our latest products and offers.

Sales Assistant

HMV
Reading
07.2022 - 08.2023
  • Maintained knowledge of current sales promotions helping customers make informed buying decisions.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Assisted customers with product selection and sales, recommending items.

Waitress & Sales Assistant

Constellation Agency
Reading
07.2021 - 07.2022
  • Provided recommendations on specials or seasonal offerings for increased sales revenue.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Maintained clean and organised dining area for customer comfort.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.

Education

A-Levels - English Language, Film Studies and Photography

The Henley College
Reading
09.2016 - 06.2023

GCSEs - English Language, English Literature, Maths, Science, RE, Geography, Imedia, Drama

Highdown School & Sixth Form Centre
Reading
09.2016 - 08.2021

Skills

  • Communication
  • Customer service
  • Leadership
  • Teamwork
  • Critical thinking
  • Creativity
  • Problem Solving
  • Time management
  • Sales target achievement
  • Visual merchandising

Accomplishments

  • HMV : One of the highest achieving Sales Assistants in selling Perfect Partners. Perfect partners are the additional products I can offer to the customers advertised at the till. I would never fail to mention the extra products available, leaving the customers fulfilled with their HMV experience.
  • Feedback : I have been given many outstanding positive reviews by customers about my service with them. By being friendly and giving good customer service, I create an environment where customers feel comfortable seeking help in store.


Languages

English
Native

Certification

Trained in CPR, 10/10/23

Interests

Photography, Film Making Creative Writing, Basketball.

Timeline

Sales Assistant

Oliver Bonas
04.2024 - 07.2025

Sales Assistant

HMV
07.2022 - 08.2023

Waitress & Sales Assistant

Constellation Agency
07.2021 - 07.2022

A-Levels - English Language, Film Studies and Photography

The Henley College
09.2016 - 06.2023

GCSEs - English Language, English Literature, Maths, Science, RE, Geography, Imedia, Drama

Highdown School & Sixth Form Centre
09.2016 - 08.2021

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Jessica Owen