Jessica Nicholls

Oversaw all site logistics for the construction of an eight-storey precast concrete building.

• Coordinated the transportation, storage, and distribution of materials.
• Conducted weekly logistics meetings to ensure project milestones were met.
• Implemented security measures to safeguard the construction site and equipment.
• Managed labour resources effectively to enhance productivity and adhere to project timelines.
• Oversaw welfare facilities for workers, ensuring compliance with health and safety regulations.
• Executed traffic management strategies to minimise disruptions in a high-traffic area.
• Optimised construction-based logistics to improve material delivery and storage on-site.
• Developed contingency plans to minimise disruption during unexpected events.
• Liaised directly with clients, enhancing relations and service excellence.
• Maintained compliance with transportation regulations, ensuring safety standards were met at all times.
• Coordinated logistics operations according to stakeholder, supplier and client needs.
• Monitored logistical expenses to keep operating costs low.
• Educated teams on best practices to improve logistics operations and performance.
• Assessed staff and team performance and regularly actioned insights to fuel improvement.
• Liaised with local authorities to ensure all construction permits were up-to-date and complied with regulations.
• Managed daily operations on site, improving overall productivity.
• Facilitated regular site meetings for streamlined communication among staff and contractors.
• Coordinated logistics, ensuring smooth operations on site.
• Maintained a clean, organised job site which increased worker productivity and morale.
• Achieved project deadlines with efficient task delegation.
• Coordinated labour and construction materials to ensure site met targets outlined in production programme.
• Reported on progress, problems and information requirements.
• Managed site instructions, daily diary, record sheets and other forms of site reporting.
• Communicated with clients and customers to proactively deliver relevant information.
• Delivered short-term plans and performance requirements, holding weekly progress meetings.
• Implemented strict health and safety regulations for continued compliance with site requirements.
• Led team meetings to communicate logistics objectives clearly and effectively.
• Coordinated closely with sales department, aligning logistics strategies with sales forecasts.

Responsible for all aspects of the logistics site chain in constructing a 14-storey U shape residential, commercial and hotel development for Shore Holdings; a Project value of £350M.

• Maintaining and controlling the site set up to manage the movement of people, goods, and equipment efficiently while upholding great standards to adhere to CDM regulations.
• Management and maintenance of overall site day to day requirements including access and egress, hoarding, gates, site accommodation and welfare, cranes, hoists, security, temporary works and services, material delivery and movement, fire management, waste management, environmental control, client liaison and overall site communication with a focus of developing and optimising site logistics solutions.
• Planned internal and external logistics routes.
• Created and updated site logistics plans, method statements, and risk assessments.
• Managed all site security requirements, including preparing rosters and conducting training.
• Liaised with Westminster Council and local groundwork teams to ensure compliance and operational excellence.
• Led a team of 35 carpenters, hoist drivers, traffic marshals, general labourers and welfare cleaners managing site supplies and deliveries, material movement across site, general handyman works and site cleanliness and waste management
• Mitigated potential issues with prompt problem-solving skills.
• Facilitated regular site meetings for streamlined communication among staff and contractors.

Oversaw all site logistics constructing a 27-storey commercial tower for Societe Generale; a Project value of £300M.

• Assisted in the completion of the Fit Out and Final Build of the Societe Generale tower.
• Managed the movement of people, goods and equipment at the construction site and control site facilities management.
• Collaborated with teams for effective waste management and traffic control.
• Collaborated with contractors and site managers for seamless project execution.
• Collaborated closely with site managers to address any identified hazards promptly.
• Performed general administrative tasks to support site manager and team.
• Led the final build clean as Logistics Manager of all 27 storeys, ensuring high standards of cleanliness.
• Received 'Employee of the Month' award for consistently meeting deadlines and delivering high quality work.

• Trained new staff members on standard operating procedures, leading to a more effective workforce.
• Developed detailed reports using advanced Excel skills to support senior management's decision-making process.
• Assisted in ISO audits preparation; ensured all paperwork met necessary standards without fail.
• Managed the flow of both electronic and hard copy documents efficiently, thereby enhancing overall organisational effectiveness.
• Ensured timely project completion by maintaining organised and updated documents.
• Coordinated effectively amongst various teams for seamless exchange of technical drawings and plans.
• Streamlined document retrieval by implementing an efficient filing system.
• Gathered information and prepared data for use in reporting and documentation.
• Achieved smooth workflow with efficient delegation of tasks.
• Monitored project progress, ensuring adherence to set timelines.
• Maintained site cleanliness, promoting a safe working environment.
• Supervised carpentry works to ensure timely completion.
• Procured necessary materials for uninterrupted workflow at the construction site.
• Developed work schedules, enhancing productivity on the project site.
• Coordinated daily briefings for improved team understanding of project goals.
• Ensured site safety by conducting regular risk assessments.
• Oversaw subcontractor activities to ensure alignment with overall project objectives.
• Resolved conflicts amongst staff members, promoting a harmonious work atmosphere.

• Pre-planned and dispatched 300+ journeys for several drivers on a daily basis in order to meet KPI's and appointment times in the Mid Essex Area
• Built close relations with hospital managers and attended monthly meeting with governing bodies to improve overall productivity and performance
• Ensured patient safety with accurate dispatch of ambulance services to the correct location.
• Facilitated training sessions for new dispatchers, enhancing overall team performance.
• Vehicle Scheduling and Maintenance
• Staff rostering including annual leave management.
• Championed a new process for increasing vehicle utilisation by implementing a new staff rota to reduce monthly costs.
• Direct line manager providing support for 50+ operational, clinical and make ready staff.
• Creating, analysing, and adhering to strict key performance indicators (KPI's) and service level agreements (SLA's)
• Attending performance contract meeting with Contract Commissioning Group and Hospital Managers
• Interviewing potential new hires and recommending suitable candidates to hiring managers.
• Conducted appraisals and disciplinary meetings.
• Investigated and responded to complaints and concerns from the hospital and public.
• Leading group internal system CAD training and updates for local staff as well as others across the company countrywide.
• Delivering new and updated policies and procedures to local staff, making sure all processes are followed and reported correctly. •
• Monitoring and ordering supplies. Implemented a new method of collation of stock to ensure correct orders were made.
• Monitored driver whereabouts using GPS tracking systems for accurate updates.
• Prioritised tasks to ensure timely deliveries.
• Coordinated logistics, resulting in optimised routes and faster deliveries.
• Compiled detailed reports on dispatch activities to improve future planning.
• Tracked factors impacting planned routes and adjusted strategies to maintain targets.

• Demonstrated excellent customer service skills whilst managing sensitive situations.
• Strictly adhered to industry regulations for ethical debt collection practices.
• Updated debtor files frequently, leading to better case management progress tracking.
• Upheld high standards of professionalism whilst handling confidential client information.
• Ensured successful negotiations for amicable debt repayment agreements.
• Worked closely with credit control department for optimal account reconciliation efforts.
• Exceeded collection target goals with assertive communication and negotiation skills.
• Worked in call-centre environment handling high-volume outbound calls to meet and exceed daily quotas.

Performed all debt collection activities in compliance with Financial Conduct Authority (FCA) guidelines.

• Promoted to agent liaison after 6 months.
• Managing field agents workloads, court summons and home visits

• Assisted Care for two elderly non verbal patients with limited mobility
• Provided companionship to alleviate loneliness.
• Administered medication as prescribed for better health management.
• Assisted patients with daily living activities to improve their lifestyle quality.
• Liaised with healthcare professionals regarding patient's progress or changes in condition.
• Maintained a clean and safe environment to promote wellbeing.
• Facilitated social activities, improved patient mood.
• Handled laundry and housekeeping tasks for a clean living space.
• Prepared meals according to dietary requirements, maintained good nutrition.
• Enhanced patient comfort by providing personal care services including bathing, grooming and feeding.
• Kept detailed records of care activities, condition changes and treatment responses.
• Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.

• Coordinated events to improve community engagement.
• Oversaw all administrative tasks for efficient centre management.
• Provided tours of the sports centre for potential members showcasing available facilities and services.
• Managed bookings for sports centre facilities resulting in efficient use of resources.
• Advocated for the importance of physical health, resulted in improved student attendance at after-school sports clubs.
• Oversaw after-school sports clubs to provide additional opportunities for student engagement in physical activity outside normal school hours.
• Coordinated water sports activities, ensuring an exciting yet safe experience for all participants.
• Coached sports, delivering high-energy, fun and inclusive sessions for students regardless of level and ability.
• Liaised with external coaches for specialised training sessions, enhancing skill development in specific sports disciplines.
• Strengthened relationships with local schools by facilitating sports outreach programmes.