Jessica Mitchell
Gloucester,Gloucestershire
Summary
A dedicated and hard-working professional known for reliability and trustworthiness, with a strong focus on patient, empathetic, and people-centred communication. Demonstrates excellent teamwork and collaboration skills, complemented by diligence and organisation. A quick learner with a positive, proactive attitude, committed to achieving career goals through continuous improvement and effective communication.
Overview
11
11
years of professional experience
7
7
years of post-secondary education
Work history
Care Assistant
LOVE2CARE
2024.06
- Delivered high-quality personal care and companionship in clients’ homes
- Ensured safety, dignity, and comfort for all service users
- Built trusting relationships with clients and families through consistent, compassionate support
- Adapted care to individual needs with patience, empathy, and professionalism
Trainee
FRONTLINE / APPROACH SOCIAL WORK
2025.01 - 2026.01
- Gained training in trauma-informed practice, safeguarding, and professional curiosity
- Developed strong listening, assessment, and reflective practice skills
- Maintained professionalism when working with sensitive information and vulnerable individuals
- Built resilience, confidence, and deeper insight into relationship-based support
Student Experience Coordinator
EF Language Schools
Torquay, Torbay
2023.05 - 2023.08
- Managed multiple projects, ensuring organisation and efficiency.
- Coordinated project tasks for successful and timely completion.
- Worked on the front desk and acted as a bridge for all teams in the department
- Provided entertainment and fun activities during lunch breaks for the students.
- Prepared bus tickets for students and completed registers
- Spoke to students to get their feedback about their experience and made sure to make improvements where possible and necessary
Online Shopping Assistant
Sainsburys
Torquay, Torbay
2022.07 - 2022.09
- Facilitated smooth running of operations through efficient task management.
- Managed time effectively to meet deadlines.
- Efficiently collected shopping items ready to be sent to customers
Waitress assistant
Vintage Inns
Torquay, Torbay
2022.06 - 2022.07
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Enhanced customer service by promptly taking orders and delivering food.
- Facilitated smooth operations by setting up tables and booths.
- Maintained cleanliness in serving and dining area for hygienic environment.
- Collaborated with team to provide efficient service during peak hours.
School cleaner
Torquay Academy
Torquay, Torbay
2021.11 - 2022.05
- Abided by health and safety regulations, ensured safer environment for all pupils and staff members.
- Responded quickly to spills or accidents; ensured immediate resolution reducing potential hazards.
- Maintained hygiene for a healthier student environment by disinfecting classrooms and washrooms.
- Shared responsibilities, improved teamwork amongst janitorial staff.
Volunteer
YOUTH LEADER
2015.01 - 2022.01
- Supported the running of a safe, engaging, and positive environment for young people
- Organised games, workshops, and short talks for weekly youth sessions
- Worked collaboratively with team members to set up and pack down events
- Demonstrated responsibility, approachability, and strong communication skills
Domestic cleaner
Family Friend
Torquay, Torbay
2021.10 - 2021.11
- Executed laundry duties including washing, ironing, folding clothing items for improved client satisfaction.
- Secured a clean environment by washing walls, windows, and mirrors.
- Ensured all rooms were cared for and inspected according to standards by performing detailed cleaning tasks.
- Delivered timely completion of assigned tasks ensuring minimal disruption to clients' daily routines.
Education
A-Level Music Diploma - Music
Torquay Academy
Torquay, Torbay 2018.09 - 2020.06
Philosophy and Ethics - Philosophy and Ethics
Torquay Academy
Torquay, Torbay 2018.09 - 2020.06
BA Popular Music Degree - Hons
Falmouth University
2022.01 - 2025.01
Skills
- Reliable and trustworthy
- Dedicated and hard-working
- Patient, empathetic, and people-centred
- Excellent communicator
- Strong teamwork and collaboration
- Diligent and organised
- Quick learner with positive, proactive attitude
Accomplishments
Head Girl in Sixth Form
Timeline
Trainee
FRONTLINE / APPROACH SOCIAL WORK
2025.01 - 2026.01
Care Assistant
LOVE2CARE
2024.06
Student Experience Coordinator
EF Language Schools
2023.05 - 2023.08
Online Shopping Assistant
Sainsburys
2022.07 - 2022.09
Waitress assistant
Vintage Inns
2022.06 - 2022.07
BA Popular Music Degree - Hons
Falmouth University
2022.01 - 2025.01
School cleaner
Torquay Academy
2021.11 - 2022.05
Domestic cleaner
Family Friend
2021.10 - 2021.11
A-Level Music Diploma - Music
Torquay Academy
2018.09 - 2020.06
Philosophy and Ethics - Philosophy and Ethics
Torquay Academy
2018.09 - 2020.06
Volunteer
YOUTH LEADER
2015.01 - 2022.01