Jessica Michael

Supporting older adults, including those living with dementia, at a community day centre through weekly volunteering. Helped coordinate and deliver social activities like games, crafts, and exercise sessions to improve engagement and wellbeing. Assisted with mobility and mealtime support, building trust and open communication with service users. Known for being patient, reliable, and compassionate in fast-paced, people-focused environments.

Supported patients in both mental health and neuropsychiatry departments, offering compassionate, one-on-one assistance to individuals facing emotional, cognitive, and behavioural challenges. Liaised with families to support smoother recovery and encourage open communication. Collaborated with multi-disciplinary teams to ensure holistic care and adapt support plans based on patient needs. Participated in team discussions and case reviews, contributing practical insights and maintaining a calm, respectful presence in emotionally intense settings.

Supported individuals affected by leprosy and other marginalized groups through one-on-one conversations, goal-setting, and emotional support. Helped foster a safe and respectful environment, reducing stigma and encouraging community reintegration. Practised active listening and patience during counselling-style sessions, working closely with clients to build trust and encourage personal growth.