Jessica Manga
Portsmouth,Hampshire
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task. Knowledgeable about money handling and team management. Adept at handling all areas of operations. Keen to develop and advance professionally into position offering additional professional challenge and room for advancement.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Accountancy Assistant
Ricardo, Shoreham
2019.03
- I was overjoyed when I was given the opportunity to accompany a relative to the engineering consultant
- Ricardo, where I worked from 10am-4pm
- The majority of my skills were put to the test during the dayand I was confident when engaging and collaborating with employees to complete a numerous amountof tasks, such as evaluating new equipment, assisting with financial matters and enforcing new pitches.
Senior shift manager
Jordan Shaw
Worthing, West Sussex
2021.08 - Current
- Employed forward-thinking mindset to anticipate and quickly eliminate issues on shift.
- Increased team efficiency by analysing staff and equipment performance.
- Developed continuous improvement initiatives to drive team efficiencies.
- Evaluated team outputs and delivered constructive feedback to aid professional development.
- Handled disciplinary investigations and hearings with strong employee relations knowledge.
- Led by example and demonstrated company best practices.
- Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines.
Kitchen assistant
Dave
Goring, West Sussex
2023.02 - 2024.06
- Observed health and hygiene standards to minimise food contamination.
- Took orders and portioned food to clients
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Carried out wide variety of tasks to maintain optimal service delivery.
- Operated cash point as required, handling and recording payments.
Education
A-Levels - Law
Worthing College
Worthing, West Sussex 2021.09 - 2023.05
A-Levels - Business
Worthing College
Worthing, West Sussex 2021.09 - 2023.05
Higher National Diploma - Criminology
Worthing College
Worthing, West Sussex 2021.09 - 2023.05
Skills
- Cash handling
- Customer service
- Food preparation
- Grill operation
- Order accuracy
- Restaurant equipment maintenance
Additional Information
- Personal Details, Eligible to work in the UK: Yes
- AwardsPrefect
Languages
French
Elementary
Timeline
Kitchen assistant
Dave
2023.02 - 2024.06
A-Levels - Law
Worthing College
2021.09 - 2023.05
A-Levels - Business
Worthing College
2021.09 - 2023.05
Higher National Diploma - Criminology
Worthing College
2021.09 - 2023.05
Senior shift manager
Jordan Shaw
2021.08 - Current
Accountancy Assistant
Ricardo, Shoreham
2019.03