Jessica Lett
Cheltenham,Gloucestershire
Summary
Dedicated professional with a strong foundation in time management and customer service, complemented by exceptional attention to detail and adherence to cleanliness standards. Demonstrates a thorough understanding of safety procedures and first aid knowledge, ensuring a safe and efficient environment. Known for maintaining a positive attitude and calmness under pressure, aiming to leverage these skills in a dynamic role focused on enhancing operational excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work history
Waitress
Lynwoods & Co
Carterton, Oxfordshire
07.2023 - 12.2024
- Enhanced customer satisfaction through attentive and prompt service.
- Collaborated with kitchen staff to ensure order accuracy.
- Greeted all customers cheerfully on arrival, creating a welcoming environment.
- Relayed customer feedback to management for continuous improvement measures.
- Handled cash transactions accurately, minimising discrepancies at the end of shift.
- Engaged with customers in a polite manner, fostering a welcoming environment.
- Ensured cleanliness of cafe premises by performing regular cleaning duties.
- Followed all cafe policies and procedures diligently for consistency in service quality.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Maintained clean and organised work area, contributing to efficient service delivery.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
Education
National Pool Lifeguard Qualification
Cheltenham, Gloucestershire 06/2025 -
GCSEs -
Dean Close School
Cheltenham, GloucestershireSkills
- Time management
- Customer service
- Attention to detail
- Cleanliness standards
- Safety procedures
- First aid knowledge
- Positive attitude
- Calmness under pressure
Certification
Duke of Edinburgh Bronze Award Jun 2023
Affiliations
- Keeping fit at the gym, hockey, travelling
Timeline
Waitress
Lynwoods & Co
07.2023 - 12.2024
National Pool Lifeguard Qualification
06/2025 -
GCSEs -
Dean Close School
Similar Profiles
Tom StewardTom Steward
Bar associate at JD WetherspoonBar associate at JD Wetherspoon
Jose AlexandreJose Alexandre
Care assistant at Retain Healthcare LimitedCare assistant at Retain Healthcare Limited
Caroline TogaraseyiCaroline Togaraseyi
Mental health support worker at Queensbridge CareMental health support worker at Queensbridge Care
Freya BaylissFreya Bayliss
Waitress at PestoWaitress at Pesto
Rylee FinleyRylee Finley
Waitress at Emmet's Kitchen & TapWaitress at Emmet's Kitchen & Tap