Jessica Leone

• Transitioned to Premier Property Management Department within the company, overseeing portfolio Landlords and high-value properties.
• Managed 75 properties across South West & Central London, predominantly high-value properties.
• Small building block management: coordinated mandatory health & safety checks, fire safety, compliance inspections (weekly fire alarm tests, monthly emergency light flick, annual flat door inspections etc.).
• Carried out quarterly inspections in the building and sent a detailed report to the Landlord afterwards.
• Managed all flats in this same building, giving consistency and continuity to the Landlord
• Supervised Fire Risk Assessment remedial works and ensured thorough completion.
• Conducted weekly catch-ups with two other team members, providing assistance with portfolio-related issues and delivering constructive feedback on performance enhancement in specific scenarios.

• Managed around 90-100 properties in Hampstead first and then Islington
• Carried out bi-annual property inspections for maintaining a high standard of cleanliness and repair.
• Orchestrated efficient turnaround between tenancies; (e.g. ensured professional cleaning before new occupant moved in, any outstanding maintenance resolved before new tenancy starts)
• Handled emergency situations effectively, providing swift resolution while keeping stress levels minimal for all parties involved.
• Oversaw all property maintenance, working with various tradesmen to complete repairs.
• Handled deposit releases/ negotiations & TDS disputes

Assisted and supported the Property Management Team in all their daily duties.

• Managed 150 properties in Canary Wharf & The City
• Conducted mandatory safety and compliance checks, including gas safety, electrical safety, and PAT testing.
• Coordinated renewal of tenancies to maintain occupancy rates.
• Negotiated deposit releases with tenants and landlords, ensuring timely resolutions.
• Performed annual property inspections for landlords, providing detailed reports post-visit.
• Addressed day-to-day queries and maintenance issues efficiently.