Jessica Kuseju
Birmingham
Summary
I’m really into 90s R&B and enjoy cooking different cuisines in my spare time. I am friendly and reliable with experience in hospitality, events and admin, so I am used to busy environments. I am able to adapt quickly and stay organised even when service is busy. I enjoy working with people and speaking to customers making sure things run smoothly for both the customers and the team. I am especially keen to keep building my skill set and make a positive impact within your company.
Overview
7
7
years of professional experience
Work history
Agency Bar staff
Hap solutions Group
London
07.2025 - Current
- Prepared and served a range of alcoholic and non-alcoholic beverages to guests.
- kept the bar clean, stocked and running smoothly throughout shifts.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Adapted quickly to different venues, teams and ways to work
- followed challenge 25 guidelines
Catering Staff
Various Events
01.2023 - 11.2024
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Provided friendly and professional service, contributing to overall guest satisfaction and enhancing the company’s reputation.
- Assisted chefs in preparation of meals, enhancing efficiency in the kitchen.
- Maintained high hygiene standards for a clean and safe kitchen environment.
Administrative Assistant
Oliver Goldsmith Primary School
London
01.2019 - 01.2022
- Supported the school office with daily operations, including attendance tracking, filing, and correspondence.
- Answered phone and email enquiries from parents and external visitors.
- Assisted during school events, greeting visitors and preparing materials for teachers.
- Praised for being dependable, efficient, and approachable by staff and parents.
Education
GCSE -
Harris Girls’ Academy East Dulwich
London 9 2016 - 6 2021
A-levels - Biology, Business, Chemistry
Westminster City School
London 9 2021 - 1 2023
Skills
- Customer & Guest service
Providing friendly, helpful service and making sure customers have a comfortable experience, whether that’s on the shop floor or behind the bar
- Communication
Speaking clearly with customers and team members, taking orders accurately and handling situations in calm and professional way
- Teamwork
I work effectively with others, supporting teammates and communicating clearly during busy periods
- Adaptability
Quick to adjust to new team members and ways of working
- Reliability
I am punctual, dependable and consistent, especially during busy shifts
Volunteer Experience
Walworth Methodist Church, Sunday School Volunteer, London, 2021-01, 2023, Supported weekly sessions for children aged 4–13, helping to plan and deliver lessons and activities., Ensured a welcoming and safe environment for children and parents., Worked closely with team members to manage group behaviour and encourage participation., Developed strong interpersonal and leadership skills through church service., Sundays
Timeline
Agency Bar staff
Hap solutions Group
07.2025 - Current
Catering Staff
Various Events
01.2023 - 11.2024
Administrative Assistant
Oliver Goldsmith Primary School
01.2019 - 01.2022
GCSE -
Harris Girls’ Academy East Dulwich
9 2016 - 6 2021
A-levels - Biology, Business, Chemistry
Westminster City School
9 2021 - 1 2023