Summary
Overview
Work history
Education
Skills
Timeline

JESSICA KOHLER

Chichester,West Sussex

Summary

I am a very hardworking and reliable worker with strong background in customer Service. I am highly organised, proactive and punctual with a team-oriented mentality. I'm a talented photographer with strong skills in photo editing. I deliver crisp, clear photos with desired effects for personal and business needs. Steady understanding of social media and trends, along with what is expected to maintain a brands image .

Overview

2
2
years of professional experience

Work history

Waitress

Wagamama
Chichester
10.2021 - Current
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times
  • Performed additional tasks to keep dining room running smoothly
  • Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference
  • Maintained brand image by keeping neat personal appearance
  • Resolved customer complaints promptly, escalating larger operational concerns to management
  • Answered phones politely and promptly while accurately recording and confirming reservations
  • Seated guests quickly and coordinated timely service to minimize table wait times
  • Completed daily opening and closing checklists to maintain standards and ready dining rooms for service
  • Greeted new customers, answered initial questions and took drink orders
  • Upheld high standard of cleanliness in all work areas to comply with health and safety regulations
  • Credit and cash transactions
  • Cash register operation
  • Outgoing and enthusiastic
  • Excellent verbal communication
  • Customer greeting
  • Customer order recording
  • Front-Of-House (FOH) procedures
  • Exceptional time management
  • Superb customer service


ExperienceCashier

Nisa Local
Birdham
03.2021 - 10.2021
  • Bagged up purchased items properly to prevent delicate products from breakage
  • Maintained high productivity by efficiently processing cash, credit and debit payments
  • Processed customers orders by efficiently scanning items and weighing fruit and vegetables
  • Assessed customer needs and responded appropriately to questions
  • Maintained clean, tidy and organised checkout areas
  • Used proper bagging techniques to minimise overuse of bags while preventing damage to customer items
  • Helped customers find specific products, answering questions and offering advice
  • Learned roles of other departments to provide coverage and keep store operational
  • Worked overtime shifts during busy periods or times of unexpected high volume
  • Performed tasks such as date checking, filling stock and cleaning and tidying the store efficiently.

Education

Level 3 BTEC - Photography And Graphics

Chichester College, Chichester, West Sussex
2023

Over the course I gained significant graphic design skills and furthered my photography knowledge. I have done many hours of work experience with a wedding photographer, allowing me to have a deeper understanding of working professionally in this area of expertise. I produced a high-quality final piece combining photography and digital campaign knowledge to create a hypothetical event, allowing me to have a steady understanding of brand identity and how to maintain a brand's digital presence.

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Chichester High School
2021
English, maths, science, photography, geography, PE and religious studies

Skills

  • Creativity skills
  • Adobe Photoshop
  • Editorial photography
  • Editing software
  • Digital enhancements
  • Equipment setup and maintenance
  • Strong compositional skills
  • Visual design
  • Video editing
  • Social media knowledge
  • Digital photography
  • Customer service
  • Black and white dark rooms
  • Art and design
  • Photographic storytelling
  • Creative visionary

Timeline

Waitress - Wagamama
10.2021 - Current
ExperienceCashier - Nisa Local
03.2021 - 10.2021
Chichester College - Level 3 BTEC, Photography And Graphics
Chichester High School - ,

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JESSICA KOHLER