Work preference
Summary
Overview
Work history
Education
Skills
References
Timeline
Generic
Open to work

Jessica Kenny-Davies

Caerphilly

Work preference

Job search status

Open to work
Preferred start date: Two weeks' notice

Desired job title

Senior Payout AdministratorCar Finance Administrator

Work Type

Full timePart time

Location preference

Hybrid
Location: Caerphilly
Open to relocation: Yes

Salary range

£20000/yr - £45000/yr

Important to me

Work-life balanceFlexible work hours

Summary

Detail-oriented senior finance administrator with extensive expertise in car finance operations and payout processing. Demonstrated ability to meet tight deadlines while ensuring compliance with industry standards. Skilled in fraud and ID verification, colleague training, and dealer liaison. Recognized for strong communication skills and operational accuracy, contributing to enhanced team performance.

Overview

2027
2027
years of professional experience

Work history

Car Finance Administrator

Admiral
Cardiff, Wales
  • Managed inbound and outbound customer calls in high-volume environment
  • Set up new business quotations and amended existing customer policies
  • Met individual and team performance targets consistently
  • Provided clear product explanations and handled customer objections confidently
  • Managed workload effectively in fast-paced operational setting
  • Attended inter-team meetings and produced clear minutes for wider team communication

Senior Payout Administrator

MotoNovo Finance
Cardiff , Wales
2019.02 - 2026.08
  • Process new business and payout applications following company procedures with accuracy.
  • Conduct identity verification and fraud checks, escalating high-risk cases to fraud team.
  • Serve as floorwalker, offering real-time support and resolving colleague queries.
  • Liaise with motor dealers by phone and email to resolve queries.
  • Meet performance and turnaround targets consistently under tight deadlines.
  • Maintain accurate customer and application records in internal systems.
  • Train and coach new starters, delivering cross-team support when required.
  • Carry out quality and accuracy checks on team applications.
  • Coordinate weekend lunch and queue rotas to improve workflow coverage.

Education

GCSE - Media Studies

GCSE - Photography

GCSE - English Literature

GCSE - English Language

GCSE - Mathematics

GCSE - Science

GCSE - Welsh

GCSE - Catering

Skills

  • Financial administration and processing
  • Fraud compliance awareness
  • Quality assurance and accuracy
  • Dealer communication
  • Colleague training and mentoring
  • Detail orientation
  • Deadline management
  • Excellence in customer service
  • IT systems proficiency and data entry
  • Workflow coordination

References

Available upon request

Timeline

Senior Payout Administrator

MotoNovo Finance
2019.02 - 2026.08

GCSE - Catering

GCSE - Welsh

GCSE - Science

GCSE - Mathematics

GCSE - English Language

GCSE - English Literature

GCSE - Photography

GCSE - Media Studies

Car Finance Administrator

Admiral
Jessica Kenny-Davies