Jessica Jarlee
Coventry,West Midland
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Supporting Children
Living Faith Church
Accra /Ghana
08.2018 - 07.2020
- Helping and supporting children who need extra guidance to complete tasks. This can be either a one-to-one basis or in small groups
- Supporting the class teacher prepare for lessons and with administrative tasks such as preparing classroom resources and clearing away afterwards
- Supervising group activities
- Managing challenging pupil behaviour
- Making sure that the pupils that you support are able to engage in learning and stay on task during the lesson or activity
- Supporting the social and emotional development of pupils (i.e. those who are upset or had accidents), reporting any issues as necessary
- Guiding and monitoring pupil progress
- Providing support outside of the normal classes, such as helping during exams, covering absences or going on school trips
- Co-ordination specific areas of teaching support once you have the right level of experience
Housekeeping Cleaner
Squeaky Cleaning Service
Accra/Ghana, Adenta
05.2017 - 05.2019
- Vacuumed and steamed carpets, curtains and upholstered furniture.
- Maintained flexible working patterns to best suit evolving customer needs.
- Swept, mopped, waxed and polished floors, delivering pristine finish.
- Utilised expertise in deep-cleaning techniques, ensuring spotless results for ultimate client satisfaction.
- Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
- Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Delivered faultless cleanliness standards and exceptional guest care.
- Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
Cleaner
Maid Brigade Service
Monrovia/Liberia
11.2015 - 10.2016
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Restocked, refreshed and sanitised bathroom facilities.
- Safely stored cleaning solutions, equipment and chemicals.
- Communicated well with team across multiple locations.
- Correctly used colour-coded equipment.
- Washed kitchen napkins, floor rugs and dusters.
- Deep cleaned carpets using industrial steam cleaner.
- Supported with laundry requests following customer specifications.
- Emptied and cleaned trash cans following procedures.
- Dusted countertops, ceilings and furniture for pristine environment.
- Made beds and changed sheets and pillow cases to hotel standards.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Spot cleaned and sanitised high-touch areas.
Sales Worker
ERA Supermarket
Monrovia
07.2012 - 11.2013
- Managed customer lines for minimum wait times and high satisfaction.
- Displayed wares in temporary structures at markets to attract new customers.
- Helped customers obtain specialised help for refunds and exchanges.
- Boosted product sales by offering selection guidance to customers.
- Prepared orders for customers with wrapped, bagged and boxed items.
- Totalled bills using maths skills and maintained accurate till count.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Shop Floor Assistant
Harbel Supermarket
Monrovia
04.2006 - 10.2009
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Explained product benefits maximising customer engagement while driving sales.
- Operated tills with care and precision to accurately process cash and credit card transactions.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Updated product labelling and pricing to reflect discounts and offers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Analysed sales to identify top-performing products.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Operated cash registers with accuracy and processed cash and card transactions.
- Supervised junior staff activities and kept shop operational.
- Documented stock count and operations to track usage and procurement.
- Displayed promotional material on storefronts to attract shoppers.
- Helped implement new operating procedures for decreasing check-out time.
- Checked and reported license expiry to comply with regulatory requirements.
Education
WAECE - Vocational Skills
Carolyn A. Miller High School, Payneville, Monrovi
Payneville, Monrovia 08.1984 - 06.1987
Sewing and Beautician - Vocation
Liberia Vocational Institute
Monrovia/Liberia 02.2014 - 06.2016
Skills
- Business administration
- Thorough minute-keeping
- Sorting and labelling
- Dedicated team player
- End-of-life care
- Bookkeeping
- Petty cash management
- Efficient under pressure
- Event planning
- Expense reporting
Languages
English
Fluent
Afrikaans
Native
Timeline
Supporting Children
Living Faith Church
08.2018 - 07.2020
Housekeeping Cleaner
Squeaky Cleaning Service
05.2017 - 05.2019
Cleaner
Maid Brigade Service
11.2015 - 10.2016
Sewing and Beautician - Vocation
Liberia Vocational Institute
02.2014 - 06.2016
Sales Worker
ERA Supermarket
07.2012 - 11.2013
Shop Floor Assistant
Harbel Supermarket
04.2006 - 10.2009
WAECE - Vocational Skills
Carolyn A. Miller High School, Payneville, Monrovi
08.1984 - 06.1987
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