Jessica Hunt
Bracknell,Berkshire
Summary
I am a dedicated professional with extensive experience in the motor trade, excelling in communication and problem-solving to build rapport and trust with customers. I demonstrate strong organisational skills by efficiently managing paperwork associated with lease agreements, contracts, and insurance. I have a strong understanding to customer needs to recommend suitable options, fostering long-term relationships. Committed to timekeeping and prioritising tasks to ensure each client receives the necessary attention. A collaborative team player focused on delivering exceptional service while pursuing opportunities for career advancement within the industry.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work history
Leasing consultant
Select Car leasing
Reading , Berkshire
11.2021 - Current
Being a good leasing consultant in the motor trade requires a mix of sales expertise, customer service skills, and a solid understanding of the leasing process. My role essentially involves acting as the bridge between customers and the vehicles they may want to lease.
I have sold over 1000 vehicles since being with Select car leasing.
Here are some key responsibilities which help me best within my role -
- Understand my customers needs:
- Provide accurate Information:
- Building relationships
- Know the vehicles
- Leasing agreements and terms
- Provide lease options
- Negotiation
- Overcoming objections
- Complete Paperwork
- Compliance with Regulations
- Meet sales targets
- Promote Add-ons and extras
Sales Executive
JLR (Jaguar Landrover)
Reading , Berkshire
04.2019 - 11.2021
Sales administrator
JLR (Jaguar Landrover)
Reading , Berkshire
12.2015 - 04.2019
Receptionist
Volvo
Reading, Berkshire
01.2014 - 12.2015
Education
Childcare level 2 Diploma - Child Care
Bracknell and Wokingham college
Berkshire 09.2013 - 07.2014
Maths, English, Science. Health and Social Care, - GCSE
Garth Hill College
Berkshire 09.2008 - 07.2013
Skills
● Communication: Having clear and empathetic communication with customers which helps build rapport and trust, which is essential being successful
● Problem-Solving: Being able to resolve issues quickly, whether related to the car's condition or lease terms, is a critical skill
● Understanding Customer Needs: Listening to customer's needs (eg, budget, usage, car type) and recommending appropriate options helps in building long-term relationships which is what is so important
● Organizational Skills - Managing and organizing paperwork associated with lease agreements, contracts, and insurance is Key Being organised is most important
● Time Keeping - Timekeeping is important for several reasons, all of which tie into how I organize, prioritize, and make use of all resources
●Team Player :Given the volume of clients I work with, it’s essential to manage time well and Prioritize tasks like follow-ups, and paperwork while ensuring each customer gets the attention they need
Timeline
Leasing consultant
Select Car leasing
11.2021 - Current
Sales Executive
JLR (Jaguar Landrover)
04.2019 - 11.2021
Sales administrator
JLR (Jaguar Landrover)
12.2015 - 04.2019
Receptionist
Volvo
01.2014 - 12.2015
Childcare level 2 Diploma - Child Care
Bracknell and Wokingham college
09.2013 - 07.2014
Maths, English, Science. Health and Social Care, - GCSE
Garth Hill College
09.2008 - 07.2013
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