Jessica Hoang

• Ensured compliance with health regulations through effective cleaning practices in the dining area.
• Showcased extensive knowledge of menu items, heightened customer decision making.
• Optimised workflow in busy periods through successful coordination with the kitchen staff.
• Met special dietary requests with careful preparation and presentation of dishes.
• Provided top-notch service to customers, improved overall dining experience.
• Collaborated with kitchen staff to ensure order accuracy.
• Handled cash transactions accurately
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.

• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas as well as restrooms.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
• Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
• Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.
• Informed customers regarding ingredients used to address allergy and dietary issues.

• Created positive, engaging learning environments to improve student experiences.
• Supervised pupils during lunchtimes and educational visits.
• Cleaned
• Monitored interactions within group settings, encouraging sharing and cooperation to facilitate positive socialisation.

(WORK EXPERIENCE)