Jessica Hartwell-Parry
Liverpool
Summary
Commercially minded Fashion Buying & Merchandising graduate with two years’ post-university experience across freelance product development and assistant management roles in fast-paced hospitality environments. Brings strong transferable skills in operations, coordination, stakeholder communication, cost control, and data handling. Now seeking an entry-level office-based role (within or beyond fashion) where analytical ability, organisation, and people management experience can add immediate value.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work history
Assistant manager
The Watering Can
Liverpool
07.2025 - Current
- Supported the General Manager in the day-to-day running of a high-volume restaurant, ensuring smooth operations across front-of-house and service teams.
- Coordinated staff scheduling, shift allocation, and absence cover to ensure appropriate staffing levels in line with service demands.
- Resolved customer queries and complaints professionally, maintaining high service standards and brand reputation.
- Demonstrated strong organisational skills, problem-solving ability, and attention to detail in a fast-paced, deadline-driven environment.
- Oversaw opening and closing procedures, cash handling, and end-of-day reporting, maintaining accuracy and compliance
- Coordinated with management on operational issues providing solutions for better efficiency.
Assistant manager
Hagen Coffee
London
07.2024 - 07.2025
- Recorded and monitored KPIs using Microsoft Excel, analysing customer satisfaction surveys, sales performance, and operational data
- Used KPI insights to inform staffing decisions, improve service efficiency, and enhance customer experience.
- Maintained accurate records relating to stock, cash handling, and compliance requirements.
- Demonstrated strong organisational and prioritisation skills while working to deadlines in a pressurised environment.
- Trained, onboarded, and coached new starters, supporting performance management and team development
Freelance
Atelier capital partners Ltd
08.2023 - 11.2023
- Creating jackets and fleeces with brands logo for company employees.
- Working with the company to produce items that meet their price, quantity and quality they desire.
- Building and maintaining relationships with suppliers and manufacturer to ensure the right products are produced to clients demands.
- Liaising with CEO & marketing director to incorporate brand and ESG ethos.
- Successfully delivered on tasks within tight deadlines.
Education
BA Hons - Fashion Buying & Merchandising
Manchester Metropolitan University
Manchester 09.2020 - 05.2023
Skills
- Analytical thinking
- Data analysis (Microsoft Excel)
- Inventory management
- Team collaboration
- Risk assessment & SWOT analysis
- Microsoft & Adobe
- Critical path management
- Adaptability
- Financial analysis
- Negotiation skills
- Cost analysis
References
Available upon request
Timeline
Assistant manager
The Watering Can
07.2025 - Current
Assistant manager
Hagen Coffee
07.2024 - 07.2025
Freelance
Atelier capital partners Ltd
08.2023 - 11.2023
BA Hons - Fashion Buying & Merchandising
Manchester Metropolitan University
09.2020 - 05.2023