Jessica Hanson

• Managed daily operations by coordinating appointments and ensuring efficient workflow.
• Oversaw staff performance by providing training and mentoring to enhance skills.
• Developed and implemented marketing strategies to attract new clients and retain existing ones.
• Ensured compliance with health and safety regulations to maintain a safe environment for clients and staff.

• Ensured smooth running of salon services by managing daily operations effectively.
• Executed marketing strategies designed to attract new clientele.
• Maintained adequate stock levels through diligent inventory management of beauty products.
• Designed bespoke wedding hairstyles to suit clients' unique styles.
• Coordinated with bridal parties for timely hair styling on special occasions.
• Upheld a clean and inviting salon atmosphere for all clients.

• Led customer support initiatives to enhance service quality and satisfaction.
• Developed training materials for new staff to ensure adherence to service standards.
• Collaborated with team members to resolve complex customer issues efficiently.
• Implemented feedback mechanisms to gather insights and improve service delivery.
• Engaged with candidates to evaluate qualifications and fit for various roles.
• Collaborated with hiring managers to understand specific job requirements and team dynamics.
• Oversaw daily operations of front of house ensuring smooth customer experiences.
• Displayed energy and enthusiasm in fast-paced environment.

• Assisted customers in selecting appropriate rental vehicles to meet their needs.
• Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
• Processed rental agreements and payments accurately to streamline transactions.
• Provided guidance on vehicle features and rental policies to enhance customer experience.

Achieved NVQ 1, 2, and 3 qualifications in hairdressing.

Completed level 3 coursework in anatomy and physiology.

Specialised in aesthetics, including B12 injections, fillers, microneedling, and dermaplaning.

Executed spray tanning services to enhance client satisfaction.

Performed ear piercing procedures with precision and care.

Conducted lash lift treatments to improve client appearance.