Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Jessica Grimes

North Cornelly,UK

Summary

Experienced professional with expertise in stock control, EPOS till operation, cash handling, and record-keeping, complemented by strong customer service skills. Demonstrates comprehensive knowledge of hygiene standards, safe working practices, and regulatory compliance within health and safety protocols. Proficient in communication, teamwork, multitasking, attention to detail, and problem solving, with fluency in both Welsh and English. Holds a full, clean UK driving licence and seeks opportunities to leverage transferable skills in dynamic environments while contributing to organisational success.

Overview

11
11
years of professional experience
9
9
years of post-secondary education

Work history

Waitress & Team Coordinator

Bryngarw Country Park
, County Borough of Bridgend
06.2022 - 08.2025
  • Streamlined daily operations by leveraging strong organisational and customer service skills.
  • Updated necessary paperwork, policies, and procedures, demonstrating high attention to detail.
  • Effectively resolved customer complaints and managed issue resolution processes.
  • Handled cash transactions accurately whilst ensuring speedy service during peak hours.
  • Trained new staff members, improving overall efficiency of cafe operations.
  • Created a welcoming environment for customers by maintaining cleanliness and organisation of the cafe.
  • Cultivated relationships with regulars, enhancing their experience and loyalty to the establishment.
  • Followed company policies and procedures diligently reinforcing overall brand reputation.
  • Delivered exceptional customer service to ensure repeat business.

Waitress & Manager

Beach Café (Personal Family business) – Porthcawl
Porthcawl
01.2015 - 01.2022
  • Managed social media channels to attract new customers and raise community awareness.
  • Developed promotional strategies, resulting in increased sales volume.
  • Ensured adherence to food hygiene regulations to safeguard public health.
  • Coordinated between kitchen staff and servers during peak hours to ensure seamless service.
  • Conducted financial tasks such as cash handling and till reconciliation, ensuring accuracy.
  • Managed stock and inventory, ordering supplies to prevent shortages or excesses.
  • Delivered training to customer-facing staff, enhancing service performance.
  • Maintained up-to-date paperwork, policies, and procedures, reinforcing attention to detail and time management.

Education

BSc (Hons) - Community Health and Wellbeing

University of Wales
01.2012 - 01.2014

Secondary Education -

Ysgol Gyfun Llanhari
01.2004 - 01.2011

Skills

  • Technical/Workplace Skills: Stock control, EPOS till operation, cash handling, record-keeping, customer service
  • Health & Safety: Knowledge of hygiene standards, safe working practices, compliance with regulations
  • Transferable Skills: Communication, teamwork, multitasking, attention to detail, problem solving
  • Languages: Fluent in Welsh and English
  • Additional: Full, clean UK driving license

Affiliations

Baking

Going to the gym

Being outdoors

Timeline

Waitress & Team Coordinator

Bryngarw Country Park
06.2022 - 08.2025

Waitress & Manager

Beach Café (Personal Family business) – Porthcawl
01.2015 - 01.2022

BSc (Hons) - Community Health and Wellbeing

University of Wales
01.2012 - 01.2014

Secondary Education -

Ysgol Gyfun Llanhari
01.2004 - 01.2011

Similar Profiles

Create profile
Jessica Grimes