Jessica Grealish

• Enhanced customer satisfaction by promptly addressing issues and concerns.
• Balanced till at end of day, maintaining accurate records.
• Demonstrated patience while dealing with difficult customers, maintaining professionalism.
• Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
• Delivered outstanding customer care with proactive sales and listening skills.

Regularly volunteered at events/ local shows to enhance the colleges reputation by showing a high level of competence and knowledge

Adapted to schedules changes working weekends, monitoring mares overnight during foaling season, foaling mares

Producing assignment in topics such as Applied Enterprise Management, Equine Nutrition, Sports Performance Science, Investmnet appraisals and Equine business and managmnet.

Assisted in foal preparation for the sales, weighing and tracking growth rates of yearlings, assisting in breaking 3yos and attended/ prepped TB runners for point to point competitions across Ireland.

Represented CAFRE competing at Necarne International

Worked at Cavan International Finals, coordinated with the administrative team in an efficient manner and assisted the judges in final scoring

Supervised and monitored the safety of 4 children to ensure well being at all times

Encouraged an interactive and engaging environment to build their learning and motor skills

Showed a high level of flexibility regarding schedule changes and received constant positive feedback from exceptional skills provided

Role-modeled desired behaviors, habits and actions on impressionable children

Interned for 1 year rotating through different divisions including Young Horse Development, Equine Rehabilition, CEM Quarantine / Stallions, Reproduction and travelled to North Carolinas western division as well as assisting with Vet Work at Burleson Farms

This solidified my passion for the industry particularly in Kentucky. Gaining invaluable experience and working with some of the industry's best. Working with such a range of horses in all divisions allowed me to sharpen my skills and build both my perosnal and professional skills & qualities. The exposure across the board to such a variety of experiences allowed me to gain confidence in my ability and broaden my knowledge within the industry.

Summer position

Gained practical experience in sport horse reproduction and artificial insemination as well as prepping the phantom for collection

Handling mares during teasing and learning how to process semen for shipment

Oversaw the general care of competition horses, schooling on the flat, bandaging, mucking out etc.

Learned and applied new skills on the day to day, demonstrated a professional and friendly attitude. Received positive feedback of always showing a high level of productivity, efficiency and willingness to learn

Assisted in teaching lessons and coordinating with management in preparation for the days schedule

Exercised a range of horses, from sport ponies, competition horses and green horses both flat and jumps

Provided administrative support in cash handling, event planning and customer enquirers.

Responsible for general yard duties including feeding, turning out, prepping, clipping, lunging etc

Enhanced client relationships with professional knowledge of the business and engaged in polite conversation with clients