Jessica Gannon
London
Summary
A seasoned travel agent with over 6 years of experience in the travel industry, specialising in corporate travel management within the creative industries. Currently looking at transitioning into the cabin crew field.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Travel Coordinator
Winch Design
London
10.2024 - 01.2026
- Coordinated domestic and international travel arrangements for design teams, project staff, and senior management
- Managed end-to-end travel logistics including flights, accommodation, ground transport, visas, and travel insurance
- Supported project delivery by aligning travel schedules with design timelines, site visits, and client meetings
- Served as the central point of contact for all travel related requests, changes, and issue resolution
- Ensured travel bookings complied with company policies and duty of care standards.
- Monitored travel expenditure and worked within approved budgets to achieve cost effective outcomes
- Maintained accurate travel records, itineraries, and supporting documentation.
- Liaised with preferred travel management company secure competitive rates and service levels
- Provided regular reporting on travel activity, costs, and efficiencies
- Collaborated with project managers, finance, and studio leadership to ensure seamless coordination
- Travel Consultant at Corporate Traveller- London, UK
- January 2023-October 2024
- Served as the main point of contact for organizing travel logistics for various companies in the creative sector such as marketing & design agencies, publishing houses, and concert promoters.
- Ensured seamless coordination of travel arrangements encompassing flights, accommodations, transfers and meeting facilities
- Monitored and documented missed opportunities for savings during travel, providing recommendations for enhanced cost-efficiency.
- Offered a high level of care and attention to each client's needs, including seat choices, preferred airlines, and meal options.
- Consistently meeting SLAs to ensure timely service for all clients.
- Provided assistance and resolved issues for clients during various incidents, including strikes, cancellations, and severe weather to ensure they arrive at their destination safely.
- Negotiated preferred rates with hotels for large group bookings and established ongoing discounted rates for frequent client stays.
- Supported clients in creating and updating their travel policies.
Eames Consulting
London
07.2022 - 01.2023
- Sourced candidates from platforms like LinkedIn recruiter and reed to fill insurance sector vacancies
- Implemented effective business development techniques, leading to increased client base and vacancies
- Kept up to date with current trends in the insurance industry
- Conducted initial screening interviews to assess candidates' suitability for a position.
- Provided guidance to candidates during the offer process, including salary negotiations.
Senior Recruitment Consultant
Teaching Personnel
London
02.2021 - 07.2022
- Provided support to South East London schools by sourcing qualified candidates for teacher and teaching assistant roles.
- Filling both day-to-day short term and long term roles both on my own and through collaborating with my colleagues.
- Connected with graduates and existing education professionals to fill vacant roles.
- Conducted referencing to assess candidate suitability for working with children.
- Generating new business through candidate lead marketing material and sales calls.
- Volunteered with schools that I worked with to provide in class room assistance.
Travel Consultant
Flight Centre Travel Group
Melbourne
04.2015 - 08.2020
- Developed travel itineraries for my clients based on their wants and budget.
- Finding the most efficient way to get to remote destinations.
- Advising on visas and filling out visa applications when needed.
- Assisted clients with insurance claims when something has gone wrong on holiday.
- Continued professional development through research on emerging travel hotspots.
- Provided a quick turn around time from initial consultation to final quote.
- Educated clients on how to earn points and make the most out of their frequent flyer program.
Education
Bachelor of Arts -
Monash University
Melbourne, Australia 01.2014 - 01.2017
Skills
- Travel Planning & Coordination
- Supplier Negotiations
- Customer Service
- Budget Management
- Travel Policy Compliance
- GDS system expertise (Amadeus, Sabre)
Timeline
Travel Coordinator
Winch Design
10.2024 - 01.2026
Eames Consulting
07.2022 - 01.2023
Senior Recruitment Consultant
Teaching Personnel
02.2021 - 07.2022
Travel Consultant
Flight Centre Travel Group
04.2015 - 08.2020
Bachelor of Arts -
Monash University
01.2014 - 01.2017