Well organised, positive and hard working professional with over 15 years experience offering exceptional office management, customer care, motivating others and taking pride in everything I do.
Overview
13
13
years of professional experience
Work history
Senior Office Administrator
Rotolight Group ltd
04.2016 - Current
Settling new starters, scheduling reviews, organising company socials, maintaining excellent team relationships by proactively helping others when support is required
Customer care to ensure all enquires are responded to promptly, greet and welcome visitors
PA duties to our CEO to manage his diary efficiently, schedule meetings & book travel
Process web orders & manage all correspondence, including emails and phone calls, efficiently and promptly.
Beauty Salon Owner
Bagshot
03.2013 - 04.2016
Offered a wide range of beauty treatments to a loyal client base that I built up by being motivated, caring and paying attention to detail
Spa Manager
Sir Christopher Wren's House Hotel and Spa
Windsor
03.2010 - 03.2013
Management and motivating a team of 10 therapists with a focus of ensuring maximum productivity for the club by getting the most out of the team
Sole responsibility for creating effective sales promotions to drive turnover and ensure targets were met
To ensure customer relations were always kept to the highest level delivering a loyal, repeat clientele
Carried out a wide range of beauty treatments, and took pride in leading the team by example
Managing the online booking system & reception duties
National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)National Compliance Manager at Endeavour Group (Australian Leisure & Hospitality Group)
Head of Centre of Expertise – People Performance & Reward at C-CARE Group (Member of CIEL Group)Head of Centre of Expertise – People Performance & Reward at C-CARE Group (Member of CIEL Group)