Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Forker

Student

Summary

Working in Berts Pizzareia i have come a results-driven professional, focused on delivering exceptional support for customer needs who successfully manages concerns and resolves any conflicts to maximize customer satisfaction. This allows me to offer strong background in customer relations and communication. Working within a fast work environment has provided me with the skill to work under pressure and make correct and effective decisions based on certain circumstances such as high demands. I have also developed many close relationships with my co-workers which has improved my overall work morale and provide me with the opportunity to work among a team and to also train new staff members with the assistance of my peers. While working in Bert's pizzeria ,i have been trained on hotplate, pizza dough preparation, food preparation, pizza cutting and boxing, pizza making and also cleaning.


I would also consider myself as an attentive child carer with a background on caring for multiple children simultaneously between the ages of 0-11. I am a positive role model focused on supporting development and teaching new skills. I have received training for mentoring and tutoring, as well as paired reading which is beneficial to the children in my care as they're education needs are being met. My high level of education, especially in english should also be considered when tutoring. Safeguarding training was also an important course for me to complete to ensure safety of children in my care. Whilst babysitting i also am able to prep food accordingly to the childs needs, whilst taken allergens and special dietary requirements into consideration. I also have my level 2 food safety course which can reassure parents and customers of the quality of which they're food will be served to them. Studying Health and social care also allowed me to broaden my knowledge of childcare.

Overview

1
1
year of professional experience
8
8
years of post-secondary education

Work History

Hospitality Worker

Berts
Coalisland
03.2022 - Current
  • Developed and implemented updates to menus and policies in line with changing preferences and goals.
  • Identified and resolved customer complaints concerning food or personal preferences e.g. allergens
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Shared information with customers about menu items, preparation methods and ingredients.
  • Reduced ingredient waste when creating pizzas by following pan size, dough quantity requirements and topping measurements.
  • Trained and assisted new kitchen staff members.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Coordinated with Cashiers to gather and review order information for accurate order completion.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Set up kitchen every morning by turning on equipment, cutting ingredients and stocking workstations.

Babysitter

Carolina Corr
03.2022 - Current
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Assisted children with homework assignments and special projects across different subjects.
  • Fostered close relationships with children by discussing school, friends and hobbies.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Traveled with families to care for children and allow parents private time.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Provided appealing, nutritious meals and dedicated special attention to food allergy concerns.
  • Employed positive reinforcement methods to encourage good behavior.
  • Supervised children's homework assignments to verify completion, assist with difficult assignments and support educational goals.

Education

St Patrick's Academy
Dungannon
09.2014 - 06.2019

St Patrick's College
Dungannon
09.2020 - 06.2023

Social Sciences

Southwest College
Dungannon
09.2022 - Current

Skills

    Problem-solving skills

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Timeline

Social Sciences

Southwest College
09.2022 - Current

Hospitality Worker

Berts
03.2022 - Current

Babysitter

Carolina Corr
03.2022 - Current

St Patrick's College
09.2020 - 06.2023

St Patrick's Academy
09.2014 - 06.2019
Jessica ForkerStudent