Summary
Overview
Work history
Education
Skills
Certification
Affiliations
References
Timeline
Generic
Jessica Dawson

Jessica Dawson

Preston,Lancashire

Summary

I am a very dedicated, professional worker with expertise in stock control and management, handling payments, and customer relationship management.

I have a calming and confident approach to enhancing customers experiences and driving sales success.

Demonstrating strong skills in cash handling and customer service.

I am very versatile and adaptive with a background in hospitality and retail.

Overview

4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Waitress

Delta by Marriott
Preston, Lancashire
06.2022 - Current
  • Providing a warm welcome to guests arriving at the restaurant
  • Completed daily bar setup and cleanliness standards
  • Optimised workflow in busy periods
  • Provided excellent service during Christmas parties, Football teams, business meetings etc.
  • Handled closing responsibilities, such as sanitizing, restocking, and resetting tables
  • Handled customer queries and resolved complaints professionally.
  • Supported new staff with training and guidance.

Market stall operator

Fresh & Fruity
Preston, Lancashire
09.2023 - Current
  • Customer focused
  • Always prepared to deal with any customer issues
  • Preparing fresh produce for sale
  • Constantly maintaining cleanliness of the stall
  • Developing customer rapport, fostering loyalty, and repeat business
  • Managing stock levels for optimal turnover
  • Handling cash accurately at the end of the day, safeguarding financial accuracy



Packhouse Operator

Lemkin Strawberry Farm
Hesketh Bank, Lancashire
06.2021 - 06.2023

Within this job role I was responsible for handling, sorting, and packing strawberries after they were harvested. It's a physically active and quality-focused role which was performed in an operating warehouse with a large packing machine.

  • Operated high-speed machinery to achieve project deadlines on time.
  • Maintained clean and safe work environment for maximum productivity.
  • Handled and sorted materials correctly, minimising waste generated.

Work Experience

GA Pet Food Partners
Preston, Lancashire
09.2022 - 06.2023

Work experience for 6 months whilst studying at Runshaw College. I covered 5 departments which involved HR, Procurement, Transport, Payroll, and Weighbridge Administrator. Learning many different skills and being shown different roles within the company.


Education

BTech Level 3 National Extended Diploma - Business

Runshaw College
Leyland
09.2021 - 08.2023

Skills

  • Ability to work under pressure
  • Physical stamina and endurance
  • Working in repetitive and high-speed environments
  • Strong work ethic
  • Friendly and approachable
  • Dependable and committed to punctuality

Certification

STCW Full Course

ENG 1 Medical

Affiliations

  • Walking, climbed Mount Snowdon
  • Pilates
  • Reading

References

References available upon request.

Timeline

Market stall operator

Fresh & Fruity
09.2023 - Current

Work Experience

GA Pet Food Partners
09.2022 - 06.2023

Waitress

Delta by Marriott
06.2022 - Current

BTech Level 3 National Extended Diploma - Business

Runshaw College
09.2021 - 08.2023

Packhouse Operator

Lemkin Strawberry Farm
06.2021 - 06.2023
Jessica Dawson