Jessica Davies

Higher Executive Officer - Data Analyst

Responsibilities:

• Line manage a team of 8.
• Oversee all aspects of MI reporting for the Drivers Medical Department.
• Identify trends in data to help inform decision-making processes.
• Manage confidential databases and ensure secure handling of sensitive information
• Oversee data provided for and sign off Freedom of Information Requests and Parliamentary Questions.
• Develop predictive models to forecast Operational demand.
• Provide budget forecasts to be published in the Agency's Business Plan.
• Streamline data processing with automation techniques.
• Collaborate with a variety of stakeholders to meet project deadlines, delivered consistent results.
• Deliver presentations to a wide range of stakeholders, both internal and external.
• Translate complex findings into understandable documents, to ensure understanding for all.
• Produce documentation for reports created.
• Regularly suggest improvements to reports/dashboards to ensure accurate MI reporting.
• Work with ITS colleagues to obtain and improve accurate MI from various complex data sources.
• Assess and provide information for Data Sharing requests.
• Provide robust reporting requirements for a new Casework System.

Executive Officer - Management Information Team

Responsibilities:

• Carried out day-to-day duties accurately and efficiently to ensure reports were available to all managers.
• Prepared comprehensive reports detailing key insights from varied datasets.
• Liaised regularly with stakeholders, maintaining strong relationships.
• Solved complex problems promptly whilst under pressure.
• Successfully delivered on tasks within tight deadlines.
• Supported team by demonstrating respect and willingness to help.
• Delivered presentations to a wide range of stakeholders
• Provided data for Freedom of Information Requests and Parliamentary Questions.
• Implemented a variety of improvements to current reports to improve accurate reporting.

Administrative Officer - Drivers Medical Casework Department.

Responsibilities:

• Assessed customers fitness to drive using casework system.
• Handled confidential customer information securely in adherence to data protection regulations.
• Adapted quickly to changes in procedures or policies
• Worked to and exceed performance targets
• Shared best practice regularly.
• Suggested improvements to Operating Instructions

Administrative Assistant - Input Clerk.

Responsibilities:

• Processed applications for Driving Licences.
• Handled confidential member information securely in adherence to data protection regulations.
• Adapted quickly to changes in procedures or policies
• Worked to and exceed performance targets.
• Shared best practice regularly.
• Suggested improvements to Operating Instructions.