Jessica Dale

• Prepared fish for sales, boosting customer satisfaction.
• Packed orders carefully, preventing damage during transport.
• Demonstrated filleting, skinning, and boning techniques to encourage the purchase of both whole fish and large quantities.
• Cleaned and organised workspace to maintain hygienic conditions. Including daily temperature checks. Including Sanitising and cleaning the mobile fish wagons daily
• Kept fish counter displays well-stocked, creating visually appealing displays to maintain customer interest.
• Used clever sales techniques and communicated promotions to increase company profits.
• Handled large cash and card transactions, maintaining accurate accounts on the daily markets.
• Deal with customer complaints swiftly to ensure customer satisfaction and repeat custom.
• Work in a busy environment dealing with a number orders and customers at one time, especially busy at peak times of the year including Summer and Christmas

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• Seated guests quickly and coordinated timely service to minimise table wait times.
• Stayed up-to-date on menu changes, enhancements, and recipe ingredients to efficiently answer customer questions regarding allergens.
• Checked tables for sufficient supplies of condiments, salt, pepper, and vinegar.
• Prepared drinks for customers including coffee using a barista machine, soft drinks, and alcohol
• Maintained excellent team relationships by proactively helping waitresses complete duties throughout service.
• Cleared and reset tables with clean service ware to uphold faultless restaurant standards.
• Delivered exceptional, friendly, and fast service to process a high volume of food and drink orders at peak times.
• Processed cash, credit card and voucher payments using POS terminals.
• Delivered quality food and beverage service to a number of guests per shift.
• Set up function room for large functions including weddings, christenings, and funerals

• Work as a team player to construct a market stall in a new location each day
• Assisted in stock replenishment to maintain a presentable stall at all times
• Delivered excellent customer service by answering queries and providing product information when required both in person and over the phone.
• Resolved customer complaints, ensuring satisfaction and repeat business.
• Took orders over the phone from customers and completed their orders for delivery the next day.
• Handled large amounts of money
• Helped to train new staff

• Maintained clean and sanitised work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
• Improved kitchen efficiency by assisting in food preparation tasks.
• Assisted in inventory management to avoid food wastage.
• Prepared ingredients for increased speed of cooking process.
• Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.