Summary
Overview
Work history
Education
Skills
Certification
Volunteering/Leadership
Timeline
Generic

Jessica Clifford

Nottingham

Summary

SC Cleared, PRINCE2 Practitioner and ITIL Foundation certified project professional with proven experience delivering secure, complex projects for government and defence clients. Skilled in coordinating multi-site, global deployments across more than 70 locations, managing risk and issue logs, tracking budgets, and ensuring delivery to scope, schedule, and SLA requirements. Adept at stakeholder engagement across technical, operational, and vendor teams. Strong background in governance, reporting, and continuous improvement, with a track record of driving resolution of on-site and logistical challenges in fast-paced, high-compliance environments.

Overview

3
3
years of professional experience
1
1
Certification

Work history

Project Coordinator

Computacenter
Nottingham
07.2022 - 08.2025
  • Delivered SC-cleared government projects across 77+ sites in 30 countries, from contract kick-off to closure.
  • Coordinated deployment of smart lockers and end-user devices (laptops, desktops, mobiles), tracking shipments via air, sea, and road to secure sites worldwide.
  • Managed and updated RAID logs, cost trackers, deployment trackers, and schedules, ensuring governance and reporting compliance for both internal PMs and client stakeholders.
  • Liaised daily with engineers, vendors, resourcing teams, and customer representatives to arrange installations, resolve delivery errors, and mitigate site-specific issues (e.g., restricted access, travel disruptions, incorrect deliveries).
  • Supported Test Managers and project teams during go-live and hypercare phases, ensuring operational readiness and service transition success.
  • Ensured all project documentation, site surveys, and compliance requirements were completed and stored in secure government systems.
  • Built strong stakeholder relationships at all levels, supporting six major public sector transitions from incumbent suppliers to Computacenter, meeting strict SLAs.
  • Contributed to continuous improvement by identifying service enhancements, streamlining reporting, and supporting lessons-learned reviews.

Education

Master of Science - International Security and Global Governance

Birkbeck, University of London
London
09.2024 -

Bachelor of Arts - International Development with Anthropology with a Year Abroad

University of East Anglia
Norwich
09.2019 - 07.2023

Skills

    Project & Operations Management
  • Project Coordination & Scheduling
  • Risk, Issue, Assumption, and Dependency (RAID) Management
  • Budget & Cost Tracking
  • Stakeholder Engagement & Relationship Management
  • Process Improvement & Service Transition Support
  • Supplier & Vendor Coordination
  • Global Logistics & Deployment Tracking
    • Technical & Analytical
  • Microsoft Project
  • Microsoft Excel (advanced functions, reporting)
  • SharePoint Administration
  • Power BI & Power Apps
  • ServiceNow (foundational knowledge)
  • Spira Test Case Management
    • Communication & Interpersonal
  • Cross-functional Team Coordination
  • Report Writing & Documentation
  • Meeting Facilitation & Minute Taking
  • Cross-Cultural Communication
  • Presentation Skills
  • Conflict Resolution & Problem Solving
    • Sector-Specific Knowledge
  • Secure Government Projects (SC Cleared)
  • International Security & Governance (academic and professional exposure)
  • Public Sector & MOD Contract Experience
  • Global Deployment & Supply Chain in Secure Environments


Certification

  • PRINCE2® Practitioner – AXELOS | 2023 (active)
  • ITIL® Foundation Certificate in IT Service Management – AXELOS | 2024 (active)
  • Security Clearance – SC Cleared (active)

Volunteering/Leadership

Treasurer / Regional Manager / Team Member – SolidariTee | 2020 – 2023

  • Progressed from team member to regional manager, then treasurer for a global student-led charity supporting refugees and asylum seekers.
  • Managed budgets, processed payments, and tracked income/expenditure.
  • Led regional teams, organised fundraising campaigns, and coordinated events to raise awareness and donations.

Vice President – 93% Club, University of East Anglia | 2022 – 2023

  • Led society activities advocating for widening participation and social mobility in higher education.
  • Organised events, coordinated guest speakers, and managed promotional outreach to students and the wider community.

Section Editor – Gaming – Concrete (University of East Anglia Student Newspaper) | 2022 – 2023

  • Wrote articles, edited submissions, and oversaw publication layout and design for the gaming section.
  • Selected and approved content for publication, ensuring quality and relevance.

Secretary – International Development Society, University of East Anglia | 2020 – 2021

  • Coordinated meeting schedules, recorded minutes, and maintained communication channels across the committee and members.


Timeline

Master of Science - International Security and Global Governance

Birkbeck, University of London
09.2024 -

Project Coordinator

Computacenter
07.2022 - 08.2025

Bachelor of Arts - International Development with Anthropology with a Year Abroad

University of East Anglia
09.2019 - 07.2023

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Jessica Clifford