Alisha Harries
Grovesend,City and County of Swansea
Summary
Dedicated professional with a strong foundation in customer service and food safety awareness. Demonstrates exceptional order taking proficiency and resilience under pressure, ensuring efficient and accurate service delivery. Skilled in cash handling, table serving, and food preparation, with a keen understanding of cleaning requirements and food hygiene standards. Committed to maintaining high standards of customer satisfaction while pursuing opportunities for career advancement in the hospitality industry.
Overview
1
1
year of professional experience
16199
16199
years of post-secondary education
Work history
Waitress
The Reverend James
Longhorn, City and County of Swansea
06.2023 - 11.2024
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Maintained clean and organised dining area for customer comfort.
- Optimised workflow in busy periods through successful coordination with the kitchen staff.
- Provided top-notch service to customers, improved overall dining experience.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Prepared tables for guests and reset tables between customers.
- Assisted kitchen staff with food prep, dishwashing and plating food.
- Maintained excellent level of service in busy and demanding restaurant environment.
Classroom assistant
Pengelli Primary School
Grovesend, City and County of Swansea
06.2023 - 07.2023
- Supported teachers by preparing classroom materials.
- Implemented behavioural management strategies suggested by teachers, maintaining a calm and focused classroom atmosphere.
- Managed classroom resources effectively, ensuring accessibility for all pupils.
- Created an inclusive learning environment by promoting respect and empathy among students.
- Assisted in lesson planning, resulting in engaging class sessions.
- Provided friendly, enthusiastic support to pupils in individual and group support settings.
- Built trusting, respectful relationships with pupils through attentive listening and communication abilities.
- Offered reliable assistance to teachers through administrative support and classroom management.
- Observed pupils closely in classroom environment to foster engagement.
- Acted as superb role model, consistently promoting school mission and values.
Education
GCSEs - English Language
Penyrheol Comprehensive School
Swansea, City and County of Swansea September 2019 - 07.2024
GCSEs - English Literature
Penyrheol Comprehensive School
Swansea, City and County of Swansea September 2019 - 07.2024
GCSEs - Mathematics
Penyrheol Comprehensive School
Swansea, City and County of Swansea September 2019 - 07.2024
GCSEs - Double Science
Penyrheol Comprehensive School
Swansea, City and County of Swansea September 2019 - 07.2024
GCSEs - Drama
Penyrheol Comprehensive School
Swansea, City and County of Swansea September 2019 - 07.2024
GCSEs - Welsh Baccalaureate
Penyrheol Comprehensive School
Swansea, City and County of Swansea September 2019 - 07.2024
GCSEs - Construction
Penyrheol Comprehensive School
Swansea, City and County of Swansea September 2019 - 07.2024
GCSEs - Sports
Penyrheol Comprehensive School
Swansea, City and County of Swansea September 2019 - 07.2024
A-Levels - Sports
Gower College Swansea
Swansea, City and County of Swansea September 2024 -
Skills
- Order taking proficiency
- Resilient under pressure
- Customer Service
- Cash handling
- Table clearing
- Food preparation
- Cleaning requirements
- Table serving
- Food safety awareness
- Food Hygiene
Affiliations
- Basketball
- Church
- Gaming
Accomplishments
Achieved Gold in Regional Basketball Competition.
References
References available upon request.
Timeline
Waitress
The Reverend James
06.2023 - 11.2024
Classroom assistant
Pengelli Primary School
06.2023 - 07.2023
GCSEs - English Language
Penyrheol Comprehensive School
September 2019 - 07.2024
GCSEs - English Literature
Penyrheol Comprehensive School
September 2019 - 07.2024
GCSEs - Mathematics
Penyrheol Comprehensive School
September 2019 - 07.2024
GCSEs - Double Science
Penyrheol Comprehensive School
September 2019 - 07.2024
GCSEs - Drama
Penyrheol Comprehensive School
September 2019 - 07.2024
GCSEs - Welsh Baccalaureate
Penyrheol Comprehensive School
September 2019 - 07.2024
GCSEs - Construction
Penyrheol Comprehensive School
September 2019 - 07.2024
GCSEs - Sports
Penyrheol Comprehensive School
September 2019 - 07.2024
A-Levels - Sports
Gower College Swansea
September 2024 -
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