Summary
Overview
Work history
Skills
Timeline
Generic

Jessica Cannon

Lowestoft,Suffolk

Summary

Efficient and Hard working job seeker with good customer service skills and a lot of experience for my age.

Overview

2
2
years of professional experience

Work history

General Assistant

Redwings Horse Sanctuary
Fritton, Norfolk
03.2023 - Current
  • Assisting in the Visitor Centre, Cafe and Gift shop.
  • Kept dining and service areas spotlessly clean for continued customer satisfaction.
  • Maintained positive environments for customers and staff with enthusiastic can-do attitude.
  • Provided excellent customer experiences through attentive, efficient service, increasing repeat business.
  • Created clean, hygienic café environments, continuously prioritising adherence to food safety rules.
  • Processed food orders with strict attention to detail, communicating customer needs with kitchen staff to meet exact requirements.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
  • Operated cash registers with accuracy and processed cash and card transactions.

Chip Shop Assistant

Southwold Pier
Southwold, Suffolk
02.2023 - Current
  • Warmly greeted customers and proactively reduced wait times.
  • Served customers at 2 counters simultaneously, balancing making hot drinks and using the ice cream machine to reduce waiting times.
  • Maintained immaculate shop visual standards, organising window shops and rotating food items to maintain an appetising appearance.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Offered exceptional customer service with strong product knowledge.
  • Completed daily cleaning lists to maintain tidy and welcoming dining areas.
  • Enabled smooth operations during peak times by assisting in food preparation tasks.
  • Cleaned and repaired ice cream machine to support dessert sales.
  • Served 100+ customers per hour with friendly greetings and strong order accuracy.
  • Advised customers on menu queries, recommendations and dietary and allergy concerns.

Retail Assistant

Southwold Pier
Southwold, Suffolk
02.2023 - Current
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
  • Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
  • Worked with tireless drive and energy to maintain efficient sales operations during peak trading hours and promotional events.
  • Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.

Waitress

Southwold Pier
Southwold, Suffolk
02.2023 - Current
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
  • Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Delivered exceptional service by greeting and serving customers in timely, friendly manner.
  • Discussed menu items and dietary concerns, noted special requests and suggested additional items to meet upsell goals.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.
  • Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests.
  • Provided menu and offered recommendations to complement dining experience.
  • Participated in staff meetings to discuss specials, menu changes and group reservations.
  • Arranged tables and set up linens and silverware in preparation for guests.
  • Greeted and escorted guests to tables.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Provided efficient food and drinks service for high levels of customer satisfaction.

Dog Day Care Attendant

The Dog Hotel
Beccles, Suffolk
08.2021 - 10.2022
  • Completed walks in inclement weather and difficult terrain.
  • Maintained safe, welcoming environments to make dogs feel calm and relaxed.
  • Worked patiently with nervous dogs to build confidence and trust for safe, happy walks.
  • Confidently walked up to 4 dogs simultaneously.
  • Managed dog walking duties for 30 dogs, ensuring timely pickups and adequate exercise.
  • Identified and addressed signs of stress or discomfort, notifying owners immediately.
  • Treated all dogs with kindness and care, providing regular updates to owners for continued trust.

Equine Groom

Hill farm
Beccles, Suffolk
08.2021 - 10.2022
  • Coordinated daily feeding, watering and exercise schedules, adhering to strict dietary requirements to achieve desired weight.
  • Updated vets with comprehensive progress reports following injury or illness.
  • Cleaned and brushed horses' coats for silky smooth finished look.
  • Led horses to and from stables and fields safely to reduce likelihood of injuries.
  • Monitored horse welfare and wellbeing, identifying and addressing any unmet needs.
  • Monitored electric fencing and irrigation systems.
  • Cleaned and maintained leads, bridles and saddles.
  • Tacked up and untacked horses before and after outings.
  • Mucked out stables and yards in line with schedule.

Skills

  • Self-motivated
  • Well organised
  • Professional and mature
  • Fast learner
  • Passionate about what I do

Timeline

General Assistant

Redwings Horse Sanctuary
03.2023 - Current

Chip Shop Assistant

Southwold Pier
02.2023 - Current

Retail Assistant

Southwold Pier
02.2023 - Current

Waitress

Southwold Pier
02.2023 - Current

Dog Day Care Attendant

The Dog Hotel
08.2021 - 10.2022

Equine Groom

Hill farm
08.2021 - 10.2022

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Jessica Cannon