Summary
Overview
Work history
Education
Skills
Timeline
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Jessica Butler

Jessica Butler

Taunton ,Somerset

Summary

Outgoing and dedicated professional with excellent customer service skills and strong ability to follow safety procedures. Demonstrates strong time management, attention to detail, and a customer-focused approach in fast-paced, physically demanding environments. I am able to work independently or as part of a team. Seeking to bring my skills to Royal Mail as a Postwoman to stay fit in my Job and deliver great customer service.

Overview

6
6
years of professional experience

Work history

Flight attendant

JET2
Bristol, Somerset
01.2024 - Current
  • Comply with all airline and national aviation regulations to ensure that complete safety and security procedures are met.
  • Increased passenger satisfaction by giving out great customer service to passengers when out with the bar and duty free.
  • Demonstrated ability to remain calm and composed under pressure by dealing with difficult passengers effectively.


Royal Mail Sorting Offfice (Christmas temp worker)

Royal Mail Group
Exeter, Devon
12.2024 - 12.2024
  • Successfully delivered on tasks within tight deadlines.
  • learned different postcodes around the uk.
  • Supported team by demonstrating respect and willingness to help.

Shop Assistant

Holiday Resort Unity
Brean, Somerset
06.2023 - 11.2023
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Fostered positive relationships with customers to enhance loyalty and retention.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.

Optical Assistant

Specsavers Opticians
Exmouth, Devon
11.2021 - 06.2023
  • Advised customers on spectacle and sunglass choices based on prescription, style and budget to encourage repeat business and guarantee satisfaction.
  • Assisted with dilating patients or using eye medications when directed by optometrist.
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.

Care Assistant

Rose Lodge Care Home
Exmouth, Devon
02.2019 - 11.2021
  • Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.

Education

GCSEs -

Exmouth Community College
Exmouth
09.2012 - 09/2017

NVQ Level 2 -

Health and Social
Exmouth, Devon
/2019 -

NVQ Level 2 -

Optical Assistant Apprenticeship
Exmouth, Devon
/2023 -

Skills

  • First Aid
  • Sales strategies
  • Successful up-selling
  • Customer Service
  • Company culture and values
  • Positive attitude
  • Maintaining professional appearance
  • Punctuality and reliability
  • Patient with difficult customers
  • Manual handling

Timeline

Royal Mail Sorting Offfice (Christmas temp worker)

Royal Mail Group
12.2024 - 12.2024

Flight attendant

JET2
01.2024 - Current

Shop Assistant

Holiday Resort Unity
06.2023 - 11.2023

Optical Assistant

Specsavers Opticians
11.2021 - 06.2023

Care Assistant

Rose Lodge Care Home
02.2019 - 11.2021

GCSEs -

Exmouth Community College
09.2012 - 09/2017

NVQ Level 2 -

Health and Social
/2019 -

NVQ Level 2 -

Optical Assistant Apprenticeship
/2023 -

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Jessica Butler