Jessica Brownless
Stockton on Tees
Summary
Enthusiastic candidate aiming to develop skills in the retail sector. Passionate about providing outstanding customer support, keeping merchandise organized, and contributing to sales growth. Capable of managing multiple tasks in dynamic environments.
Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work history
Sales assistant
One Stop
Stockton-On-Tees
2025.06 - Current
- Cash handling and till operations
- Processed incoming/outgoing parcels
- Position stock and oversee rotation strategy
- Monitored promotional activities including merchandising
- Stock replenishment to uphold product availability.
- Monitored and escalated suspicious activity to deter shoplifting.
- Arranged displays to enhance inventory visibility and stimulate customer purchases.
- Verified customer IDs at checkout for compliance with age-restricted products.
Paper round
Mc Colls
Stockton on Tees
2018.02 - 2020.09
- Provided efficient and courteous service to customers at all times.
- Developed customer service skills by maintaining positive relationships with customers.
- Demonstrated commitment and responsibility in all weather conditions.
Education
Degree - History
Northumbria University
Newcastle 2024.10 -
GCSE - A-C
Our Lady and St Bede
Stockton on Tees 2017.09 - 2022.07
A Level - History, English Language, Sociology
Stockton Sixth Form College
Stockton On Tees 2022.09 - 2024.07
Skills
- Customer Service
- Payment Processing
- Product knowledge
- Upselling expertise
- Stock counting
- Refund and exchange processing
- Merchandise control
- Outstanding customer service
- Successful up-selling
QUALIFICATIONS
- GCSE A
- - C
- A- Level ABB
- Foundation Degree
Timeline
Sales assistant
One Stop
2025.06 - Current
Degree - History
Northumbria University
2024.10 -
A Level - History, English Language, Sociology
Stockton Sixth Form College
2022.09 - 2024.07
Paper round
Mc Colls
2018.02 - 2020.09
GCSE - A-C
Our Lady and St Bede
2017.09 - 2022.07