jessica brown
coventry,west midlands
Summary
- Organised and conscientious Car Park Attendant skilled in using lot space efficiently. Offering almost a year (10 months) of experience providing customer service.
- Energetic worker dedicated to creating a fun environment and helping participants enjoy events. Works well within teams to develop creative ideas and solve diverse problems impacting guest safety and satisfaction.
- Accomplished college student, pursuing media and film eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things.
Overview
3
3
years of professional experience
Work history
Parking attendant
EST- Event Support Team
Coventry, West midlands
2023.03 - Current
- Managed parking and traffic control to facilitate vehicle flow in assigned area.
- Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
- Assessed the condition of customer vehicles both before and after parking to ensure they did not sustain any damage while parked.
- Gained customer experience skills in dealing with questions and queries from members of the public.
- Worked within a small team , to ensure cover was viable at all times and the general public was happy with each of our work.
- Was on my feet and moving all day , so have experience in keeping up customer service after a long shift on my feet.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Edukit solutionts LTD:
Work Experience
Coventry, West midlands
2021.03 - 2021.04
- Carried out day-to-day duties accurately and efficiently.
- Conducted research and gathered information from multiple sources to present clear results.
- Engaged with stakeholders to build relationships and brand awareness.
- I took this opportinuty to complete online work experience during covid-19.
- Included work in customer experience , by engaging with customers to give feedback on the app , as well as working on the launch campaign.
- Successfully delivered on tasks within tight deadlines.
Education
GCSEs - Maths
Finham Park 2
Coventry 09/2017 - 06/2022
GCSEs - Chinese (spoken mandarin)
Finham park 2
Coventry 09/2017 - 06/2022
GCSEs - English language
Finham park 2
Coventry 09/2017 - 06/2022
GCSEs - English literature
Finham Park 2
Coventry 09/2017 - 06/2022
GCSEs - science
Finham Park 2
Coventry 09/2017 - 06/2022
GCSEs - History
Finham park 2
Coventry 09/2017 - 06/2022
GCSEs - Photography
Finham park 2
Coventry 09/2017 - 06/2022
GCSEs - Interactive media
Finham park 2
coventry 09/2017 - 06/2022
BTEC - Creative media practice
Coventry college
Coventry 09/2022 -
Skills
- Community support
- Front-line customer service
- Customer service
- Client service
- Friendly
- Hardworking
- Good communicator
- Reliable
- Excellent teamwork
- Punctual
- Excellent recall skills
Timeline
Parking attendant
EST- Event Support Team
2023.03 - Current
Edukit solutionts LTD:
Work Experience
2021.03 - 2021.04
GCSEs - Maths
Finham Park 2
09/2017 - 06/2022
GCSEs - Chinese (spoken mandarin)
Finham park 2
09/2017 - 06/2022
GCSEs - English language
Finham park 2
09/2017 - 06/2022
GCSEs - English literature
Finham Park 2
09/2017 - 06/2022
GCSEs - science
Finham Park 2
09/2017 - 06/2022
GCSEs - History
Finham park 2
09/2017 - 06/2022
GCSEs - Photography
Finham park 2
09/2017 - 06/2022
GCSEs - Interactive media
Finham park 2
09/2017 - 06/2022
BTEC - Creative media practice
Coventry college
09/2022 -