Summary
Overview
Work history
Education
Skills
Voluntary Work
Hobbies and Interests
Timeline
Generic
Jessica Braine

Jessica Braine

Redcar,North Yorkshire

Summary

Friendly and hardworking with experience as a barista in busy café and hospitality environments. Confident in preparing hot and cold drinks, delivering excellent customer service, and supporting front-of-house operations to a high standard. Reliable, organised, and quick to learn, with a positive attitude and a strong work ethic. Enjoys working as part of a team and contributing to a welcoming and high-quality customer experience. Recently completed a degree in Creative Advertising, bringing strong communication, creativity, and attention to detail into customer-facing work, adaptability, confidence, and the ability to work with people from a wide range of backgrounds.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work history

Team Member

Marks and Spencer Cafe
Lincoln
2023.07 - 2023.10

During my time at Marks & Spencer Café, I worked primarily as a barista in a fast-paced environment, preparing hot and cold drinks while ensuring excellent customer service. Alongside this, I supported food preparation, ran food to customers, replenished stock and merchandise, and maintained high standards of cleanliness and organisation throughout each shift. I regularly worked opening and closing shifts and followed all health and safety procedures. This role strengthened my ability to work quickly and accurately under pressure while remaining adaptable, organised, and reliable, with strong cash-handling experience.

Team Member

The Gardeners Retreat and Little Dinos
2023.07 - 2023.09

During my time at Arcadia Garden Centre, I worked across multiple areas of the business, including front-of-house service, barista duties, and general floor operations. I was responsible for preparing drinks, serving customers, clearing tables, running food, and displaying stock, while consistently maintaining high standards of cleanliness and organisation. I also independently managed the Little Dinos soft play area during shifts, demonstrating responsibility and confidence when working alone. Throughout each shift, I followed health and safety procedures, supported stock control, and contributed to a smooth and efficient customer experience. This role strengthened my teamwork, adaptability, customer service skills, and ability to maintain high standards in a busy environment.

Team member

Book Aid Charity
2023.01 - 2023.03

During my time at Book Aid, I worked as part of a team, sorting books into categories and applying quality standards for online sales and international shipping. This role required strong attention to detail and a consistent focus on quality control to ensure materials met required standards. I also carried out manual handling tasks, including loading and unloading pallets of books, which contributed to the efficient movement of stock and smooth day-to-day operations.

Education

BA with honours - Creative Advertising

Lincoln University
Lincoln, Lincolnshire
2023.09 - 2026.06

A Levels and NVQ Level 3 -

Prior Pursglove College
Guisborough, Redcar and Cleveland

GCSEs -

Bydales Outwood Academy
Marske, Redcar and Cleveland

Skills

  • Creative
  • Excellent Customer Service
  • Manual Handling
  • Cash Handling
  • Exceptionally Organised
  • Attention to detail
  • Leadership trained
  • Flexible
  • Outstanding communication skills
  • Understanding of health and safety procedures
  • Teamwork
  • Excellent IT skills
  • Allergy trained

Voluntary Work

In my role as a Core Leader at Alive Church, I organise and lead events and activities, including planning and delivering larger events such as weekend trips. This position requires strong time management to balance leadership responsibilities alongside academic commitments. I contribute as part of a leadership team, supporting programme planning, managing finances, and ensuring all activities meet health and safety and safeguarding requirements. This experience has strengthened my teamwork, organisation, communication, and leadership skills, as well as my ability to take initiative and work responsibly.

Hobbies and Interests

I really enjoy coffee culture and love spending time in cafés with friends and family, which has given me a real appreciation for good service and a welcoming atmosphere. I also enjoy travelling and experiencing new cultures. I spent a gap year in South Africa, where I was born, exploring different communities and ways of life, which helped build my confidence and ability to connect with a wide range of people. I’m actively involved in my local church in Lincoln, where I am a leader within the students and young adults group, helping to organise and run events. It’s something I really enjoy and has helped me build strong teamwork and leadership skills.

Timeline

BA with honours - Creative Advertising

Lincoln University
2023.09 - 2026.06

Team Member

Marks and Spencer Cafe
2023.07 - 2023.10

Team Member

The Gardeners Retreat and Little Dinos
2023.07 - 2023.09

Team member

Book Aid Charity
2023.01 - 2023.03

A Levels and NVQ Level 3 -

Prior Pursglove College

GCSEs -

Bydales Outwood Academy
Jessica Braine