Jessica Boahen
Kirkliston,Lothian
Summary
Compassionate and reliable support worker with a strong work ethic and a commitment to improving the health and wellbeing of individuals through exceptional levels of care. A proactive and friendly communicator with superb rapport-building skills, promoting independence and maintaining confidentiality as key priorities.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work history
Personal Assistant
Enable Scotland
Edinburgh
2025.01 - Current
- Supported individuals in making informed decisions, ensuring dignity, fairness, and equality
mirroring HR’s role in promoting good employment practices. - Actively contributed ideas and solutions in team meetings, influencing service improvements
aligned with Enable Scotland’s strategic goals. - Demonstrates ability and commitment to work with individuals and their personal support plans
to ensure people achieve their goals and outcomes and celebrate their successes. - Ensured safe and healthy environments by applying safeguarding principles, financial oversight,
and tenancy compliance. - Raised concerns appropriately and documented information accurately, ensuring accountability
and compliance.
Healthcare Support Worker
Carr Gomm
Edinburgh
2024.11 - 2026.02
- Provided personal care, including showering, bathing, shaving, and oral hygiene.
- Supported residents with mobility issues and transfers using appropriate equipment.
- Prepared daily meals and assisted with feeding and hydration.
- Performed domestic tasks such as housework, laundry, ironing, and shopping.
- Maintained client social connections, including paying bills, collecting prescriptions, and engaging in social activities.
- Ensured optimal safety standards in client environments, prioritizing health and hygiene.
- Monitored physical and emotional wellbeing, promptly reporting changes and suggesting care plan adjustments.
- Administered medications and treatments following medical instructions.
- Established positive relationships with clients, enhancing satisfaction and quality of life.
- Completed detailed reports of tasks, observations, and medication logs.
- Worked collaboratively with caregiving teams and hospital departments to maintain continuity of care.
Healthcare Assistant/Support Worker
Lorimer Nursing Home
Juniper Green, Lothian
2023.11 - 2024.11
- Supported individuals with dementia, autism, or physical disabilities.
- Provided companionship and emotional encouragement through daily interactions.
- Assisted clients in expressing needs and preferences, acting as a liaison between clients, family members, and healthcare providers.
- Ensured clients were treated with dignity, respect, and fairness.
- Helped with mobility tasks, including bed-to-chair transfers using aids.
- Promoted client independence while maintaining a safe environment.
- Participated in conversations and outings to alleviate loneliness and improve mental health.
National Service
Unilever Company Limited
Tema, Greater Accra
2021.09 - 2022.10
- Prepared detailed notes and high-quality reports within strict deadlines.
- Maintained accurate filing systems for organizational records.
- Drafted procedural statements and guidelines for company use.
- Recorded data in Word and Excel for seamless organizational reference.
- Built productive relationships with staff and customers to create a positive workplace environment.
Care and Support Worker (Internship)
Ankaase Hospital
Kumasi-Ankaase, Ashanti Region
2018.04 - 2020.04
- Delivered palliative care to patients with serious and terminal illnesses.
- Assisted with personal hygiene, prioritizing patient dignity and independence.
- Monitored symptoms and progress to enhance patient outcomes.
- Provided clinical support, including wound care and medication administration.
- Lifted, transferred, and repositioned patients safely using hoists and wheelchairs.
- Maintained high patient morale through physical and emotional support.
Education
Bachelor of Business Administration -
Catholic University
Sunyani, Brong Ahafo Region, Ghana 2017.01 - 2021.01
Certificate of Higher Education - General Arts
Notre Dame Senior High School
Sunyani, Brong Ahafo Region, Ghana 2013.01 - 2016.01
Skills
- Personal care and hygiene assistance
- Compassionate client support
- Communication and rapport building
- Medication administration and monitoring
- Patient advocacy
- Cognitive training and supportive listening
- Meal preparation and feeding
- Team collaboration in caregiving settings
- Documentation and record-keeping
LANGUAGES
English
REFERENCES
- Zenab, Banjo, Manager, chm.lorimer@lindemann.healthcare, 0131 442 2123, Lorimer Nursing Home, Juniper Green, Lothian
- Joel, Boateng, HR Manager, Joel.boateng@unilever.com, +233 271 361 176, Unilever Company Limited, Tema, Greater Accra, Ghana
- Dominic, Asante, Head of Department, Palliative Care Unit, dominicasanteholicks@gmail.com, +233 562 714 511, Ankaase Hospital, Kumasi, Ghana
References
References available upon request.
Timeline
Personal Assistant
Enable Scotland
2025.01 - Current
Healthcare Support Worker
Carr Gomm
2024.11 - 2026.02
Healthcare Assistant/Support Worker
Lorimer Nursing Home
2023.11 - 2024.11
National Service
Unilever Company Limited
2021.09 - 2022.10
Care and Support Worker (Internship)
Ankaase Hospital
2018.04 - 2020.04
Bachelor of Business Administration -
Catholic University
2017.01 - 2021.01
Certificate of Higher Education - General Arts
Notre Dame Senior High School
2013.01 - 2016.01