Overview
Work history
Education
Languages
References
Education and Background:
Timeline
Generic

Jessica Bird

Ilfracombe,Devon

Overview

7
7
years of professional experience

Work history

Restaurant supervisor

SQ Bar and Restaurant
Braunton, United Kingdom, Devon
10.2024 - Current
  • Ensured smooth operation by effectively managing front of house staff.
  • Promoted positive dining experience with exceptional customer service skills.
  • Trained new staff members, leading to improved service standards.
  • Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
  • Organised special events and private functions, showcasing the establishment's versatility and adaptability.
  • Handled difficult customer situations calmly, retaining their loyalty and repeat business.
  • Handled cash transactions accurately, ensured balanced till at the end of shift.
  • Locking up and accurately performing security measures for the establishment after shift.

Waitress in a hotel restaurant and weddings.

Sandy Cove Hotel
Braunton, United Kingdom, Devon
01.2018 - 10.2024


  • Gained knowledge from a young age about the importance of a high work ethic and the logistics of business management.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Warmly greeted guests and wedding parties upon arrival to create welcoming atmosphere.
  • Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
  • Greeted and escorted guests to tables.
  • Translated customer requests clearly to kitchen staff to meet specific dietary needs and preferences.

Waitress and shop assistant

Ilfracombe Aquarium
Ilfracombe, United Kingdom
05.2019 - 03.2020


  • Utilised professional communication skills to resolve customer complaints.
  • Assisted with inventory management, streamlined restaurant operations.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Met special dietary requests with careful preparation and presentation of dishes.
  • Enhanced guest satisfaction through attentive and prompt service.

Education

Bachelor's Degree - Arabic and Politics

University of Exeter
Exeter and Amman
10.2023 -

A-Levels - History, Economics and Spanish

Ilfracombe Academy
Ilfracombe
09.2020 - 06.2022

Languages

English
Native
Arabic
Upper intermediate (B2)
Levantine Arabic Dialect
Intermediate

References

References available upon request.

Education and Background:

  • Attended an International School in Doha, Qatar for three years (09/2014-07/2017).
  • Completed a two-week intensive course and achieved high mark in MSA Arabic in Rabat, Morocco (04/2024).
  • Achieved high first-class grade in the Qasid Institute for Arabic in Amman, Jordan for year abroad. (08/2024-07/2025).
  • Currently informal tutor in English with a language partner.

Timeline

Restaurant supervisor

SQ Bar and Restaurant
10.2024 - Current

Bachelor's Degree - Arabic and Politics

University of Exeter
10.2023 -

A-Levels - History, Economics and Spanish

Ilfracombe Academy
09.2020 - 06.2022

Waitress and shop assistant

Ilfracombe Aquarium
05.2019 - 03.2020

Waitress in a hotel restaurant and weddings.

Sandy Cove Hotel
01.2018 - 10.2024
Jessica Bird