Jessica Billows
Plymouth,Devon
Summary
I'm a dedicated professional with expertise in warehouse management systems and supply chain analytics. I demonstrate strong proficiency in procurement policies and excels in building supplier relationships. I am known for a work-focused approach, aiming to leverage skills in a dynamic supply chain environment. My particular drive is procurement and focused more on a procurement buyer role, with my history and knowledge I believe I would be a good addition to a team.
I am an accomplished supply and distribution manager with strengths in personnel management, systems organisation and logistics oversight. I have good history with keeping materials moving smoothly and on-time with expert management of ongoing operations and special projects. I excel at coordinating dispatching and resolving problems.
Overview
16
16
years of professional experience
Work history
Logistics supply chain coordinator
NHS
Plymouth, Devon
04.2023 - Current
- Coordinated inventory management processes to ensure accuracy and timely distribution of supplies.
- Monitored supply chain activities to identify potential issues and implement corrective actions promptly.
- Analysed data to support decision-making processes and improve supply chain strategies.
- Decision making on using NHS supply chain or going direct to suppliers depending on lead times for urgent items for patients.
- Liaised with internal departments to coordinate smooth running of material and personnel logistics.
- Tracked storage levels and controlled stock to meet supplier requirements and fulfil contract terms.
- Receipting in Goods to ensure all invoices are fulfilled.
- Liase with suppliers for distribution times, costings and sourcing the best possible outcomes for the trust.
111 Call Handler
Practice Plus
Plymouth, Devon
03.2022 - 04.2023
- Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
- Managed high call volumes effectively whilst maintaining professionalism and empathy throughout interactions.
- Collaborated with healthcare professionals to ensure accurate information was relayed to patients and staff.
- Documented call details meticulously for future reference and to support quality assurance efforts.
- Handled CPR calls with dignity and respect.
- Utilised various software systems to track calls and maintain accurate records of patient interactions.
- Listened actively to caller concerns, questions and priorities.
Business Owner
Sashes and Rosettes Direct Devon LTD
Plymouth, Devon
01.2017 - 03.2022
- Established clear business objectives and strategies to drive growth and sustainability.
- Developed and implemented effective marketing campaigns to enhance brand visibility.
- Created Bespoke pieces for events both in the UK and internationally
- Worked with suppliers for products, established strong relationships and deals for products.
- Cultivated strong relationships with clients and suppliers to foster loyalty and collaboration.
- Analysed market trends to identify opportunities for expansion and innovation.
- Built strong client relationships, led to repeat business and referrals.
- Worked with events all over the UK for sponsorship deals.
Senior Night Manager
Tesco
Plymouth, Devon
07.2009 - 03.2022
- Supervised night operations ensuring compliance with safety standards and procedures.
- Trained and mentored staff to enhance performance and service quality.
- Coordinated with various departments to resolve issues and improve efficiency.
- Monitored team performance and provided feedback to promote employee development.
- Conducted regular audits of store operations to uphold quality and compliance.
- Managed night operations to ensure seamless store functionality and customer satisfaction.
- Managing around 60 night staff including holidays, sickness and having people in the right roles and places to ensure a smooth operation was carried out
- Oversaw stock management processes to guarantee accurate inventory levels and availability.
- Performed concise and accurate handovers to day manager at end of shift.
Education
GCSEs - Mixed
Plymstock School
Plymouth 05.2009 - 05.2010
CIPS Level 3 - Procrument and Logistics
Chartered Institute of Procurement and Supply
Plymouth 11.2025 -
CILT Level 2 - Procrument and Logistics
Chartered Institute of Procurement and Logistics
Plymouth 12.2025 -
Skills
- Warehouse management system knowledge
- Supply chain analytics
- Procurement policies familiarity
- Supplier relationship building
- Work Focused
Affiliations
- Retired Showing Rider specialising in ex racehorses and retraining them to international level.
- Keen football supporter and ex player
Timeline
CILT Level 2 - Procrument and Logistics
Chartered Institute of Procurement and Logistics
12.2025 -
CIPS Level 3 - Procrument and Logistics
Chartered Institute of Procurement and Supply
11.2025 -
Logistics supply chain coordinator
NHS
04.2023 - Current
111 Call Handler
Practice Plus
03.2022 - 04.2023
Business Owner
Sashes and Rosettes Direct Devon LTD
01.2017 - 03.2022
Senior Night Manager
Tesco
07.2009 - 03.2022
GCSEs - Mixed
Plymstock School
05.2009 - 05.2010