Jessica Ball
Hexham
Summary
Experienced Beauty and Massage Therapist with a strong background in both salon environments and self-employment, running my own successful business since 2016. Skilled in a wide range of beauty treatments and holistic massage techniques, with a passion for client care and well-being. Known for providing high-quality, personalised treatments and building long lasting client relationships. Adaptable, professional, and committed to continuous learning of newest trends and always focused on making clients feel their best.
Overview
12
12
years of professional experience
2016
2016
years of post-secondary education
Work history
Aesthetics Practitioner
RT Aesthetics
Whickham, Gateshead
01.2025 - Current
- Performing advanced aesthetic treatments such as skin rejuvenation, chemical peels, microneedling, and non-surgical face and body treatments
- Conducting client consultations and skin/body assessments to create personalised treatment plans
- Delivering high standards of client care before, during, and after treatments
- Maintaining strict hygiene, health and safety protocols in all treatment areas
- Providing expert aftercare advice and product recommendations to support client results
- Keeping accurate treatment records and managing client bookings
- Staying updated on the latest aesthetic techniques, trends, and product knowledge
- Supporting daily clinic operations, including stock checks and equipment upkeep
- Creating and posting engaging content for the clinic’s social media platforms
- Showcasing treatments, client transformations, and skincare tips to drive engagement and attract new clients
- Responding to online enquiries and helping to grow the clinic’s digital presence
Beauty Salon Owner
Sole trader/Business Owner
Hexham, Northumberland
10.2016 - Current
- Delivering a wide range of beauty treatments including facials, waxing, manicures, pedicures, tinting, and massage
- Conducting client consultations to assess needs and recommend suitable treatments
- Keeping up to date with the latest beauty trends, techniques, and product knowledge
- Building strong, trusting relationships with a loyal client base through exceptional service
- Managed all aspects of daily operations, including appointment scheduling, client communications, and inventory control.
- Maintained accurate client records, treatment histories, and consultation notes in accordance with data protection regulations.
- Handled all administrative duties including invoicing, stock ordering, and managing supplier relationships.
- Created and maintained marketing materials using Microsoft Word, Canva, and social media platforms to promote services and attract new clients.
- Used Excel to track income, expenses, and stock levels, maintaining detailed records for bookkeeping and tax purposes.
- Responded promptly to phone, email, and social media enquiries, managing bookings efficiently through digital calendar systems.
- Ensured the treatment space was clean, welcoming, and compliant with health and safety regulations.
- Oversaw the growth and development of the business, including setting goals, reviewing performance, and implementing service improvements.
- Completed detailed reviews of accounts and bookkeeping records to verify compliance with standards
- Managed year-end processes to calculate and return accurate tax amounts to HMRC.
Beauty Therapist
Debra Donnelly (Hands On)
Hexham, Northumberland
09.2013 - 09.2016
- Delivering a wide range of beauty treatments including facials, waxing, manicures, pedicures, tinting, and massage
- Conducting client consultations to assess needs and recommend suitable treatments or skincare routines
- Providing relaxing and professional experiences that focus on client comfort and satisfaction
- Ensuring high standards of hygiene, cleanliness, and safety in all treatment areas
- Maintaining detailed client records, including treatment history and product usage
- Recommending and selling retail products to support homecare and treatment results
- Managing appointment scheduling and handling client communications
- Promoting services through word-of-mouth, referrals, and local marketing
- Keeping up to date with the latest beauty trends, techniques, and product knowledge
- Building strong, trusting relationships with a loyal client base through exceptional service
Education
NVQ Level 3 - Beauty & Massage Therapy
Northumberland College
Hexham, Northumberland /2011 - 06.2013
A-Levels - BTECH Performing Arts
Queen Elizabeth High School
Hexham /2008 - /2010
A-Levels - English
Queen Elizabeth High School
Hexham, Northumberland 09.2008 - 06.2010
GCSEs - English
QEHS
Hexham /2005 - /2008
GCSEs - Maths
QEHS
Hexham2005
GCSEs - Science
QEHS
Hexham2005
GCSEs - French
QEHS
Hexham2005
GCSEs - Music
QEHS
Hexham2005
GCSEs - History
QEHS
Hexham 2005
GCSEs - Drama
QEHS
Hexham2005
Skills
- Beauty Treatments including; waxing, gel nails, pedicures, brow and lash treatments
- Massage Therapy
- Advanced Skin treatments
- Communication
- Time Management
- Organisation
- Teamwork
- Sales
- Salon Software
- Appointment Scheduling
- Marketing
- Social Media
- Sales
Additional training
- Lash Lift
- Brow Lamination
- Hybrid/Henna Brows
- Intimate Waxing
- Elim Medical Pedicure
- Micro-needling
- Chemical Peels
- Manual Lymphatic Drainage
- Pregnancy Massage
- Hydrafacial
- Laser hair removal
- BTL - Exilis, Emsella, Emtone, Emsculpt NEO
Timeline
Aesthetics Practitioner
RT Aesthetics
01.2025 - Current
Beauty Salon Owner
Sole trader/Business Owner
10.2016 - Current
Beauty Therapist
Debra Donnelly (Hands On)
09.2013 - 09.2016
A-Levels - English
Queen Elizabeth High School
09.2008 - 06.2010
NVQ Level 3 - Beauty & Massage Therapy
Northumberland College
/2011 - 06.2013
A-Levels - BTECH Performing Arts
Queen Elizabeth High School
/2008 - /2010
GCSEs - English
QEHS
/2005 - /2008
GCSEs - Maths
QEHS
GCSEs - Science
QEHS
GCSEs - French
QEHS
GCSEs - Music
QEHS
GCSEs - History
QEHS
GCSEs - Drama
QEHS
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