Jessica Bakewell

• Maintained cleanliness and hygiene standards in guest rooms and public areas.
• Utilised cleaning equipment and chemicals safely to ensure efficient operations.
• Organised storage areas to facilitate easy access to cleaning supplies and tools.
• Collaborated with team members to ensure timely completion of daily cleaning tasks.
• Worked on a self employed basis so was responsible for organising my own time keeping and diary.

• Delivered exceptional customer service by attentively addressing guest needs and preferences.
• Mixed and served a variety of beverages while ensuring compliance with health and safety regulations.
• Maintained cleanliness and organisation of bar area to create a welcoming environment for patrons.
• Assisted in training new staff members on proper bartending techniques and customer interaction skills.
• Responsible for opening and closing of the bar including setting alarms.

• Managed daily operations of bar area ensuring smooth service and customer satisfaction.
• Trained and mentored new staff members on customer service standards and operational procedures.
• Developed and maintained relationships with regular patrons to enhance their dining experience.
• Coordinated with kitchen staff to ensure timely delivery of food and beverage orders.
• Responsible for opening and closing of the bar.
• Managed stock checking and all ordering of necessary stock required.
• Negotiated with new and current suppliers to get the best price for various products.

• Provided exceptional customer service by engaging with patrons and ensuring satisfaction.
• Mixed and served a variety of beverages whilst maintaining cleanliness at the bar.
• Assisted in training new staff members on service standards and operational procedures.
• Collaborated with kitchen staff to ensure timely delivery of food and drink orders.

Dog Sitting

• Provided attentive care to dogs, ensuring their safety and wellbeing during sitting periods.
• Organised daily exercise routines, promoting physical activity and mental stimulation for pets.
• Administered medication and dietary needs, maintaining proper health and nutrition for all animals.
• Communicated effectively with pet owners, addressing concerns and providing updates on their dogs' behaviour.

Baby Sitting

• Supervised children during daily activities ensuring a safe and nurturing environment.
• Planned and facilitated engaging educational games and activities to promote development.
• Communicated effectively with parents about children's progress and daily routines.
• Prepared nutritious meals and snacks adhering to dietary restrictions and preferences.

Cleaning

• Cleaned and maintained various facilities ensuring high standards of hygiene and cleanliness.
• Operated cleaning equipment such as vacuum cleaners and floor polishers to achieve desired results.

Began my career at Zizzi as a part time waitress, serving tables, taking drinks orders and assisting in ensuring the smooth operation of each shift.

After 2 months I transitioned to a full time role.

After another 4 months I took on the role of restaurant supervisor. Extra duties included,

Opening and closing the restaurant

Cashing up

Managing bookings

Dealing with customer complaints

Training new and existing staff

Managing stock levels

For my last 10 months at Zizzi I was working as acting Assistant Manager. Extra duties included

Being able to help the chefs in the kitchen during busy periods

Overseeing financial audits

Weekly stock takes

As Assistant Manager, I also undertook the role of front of house trainer, where I was responsible for onboarding and training new and existing staff, new menu training, bar training including coffee making.

• Developed promotional strategies to enhance brand visibility and customer engagement.
• Coordinated promotional events to create memorable experiences for target audiences.
• Collaborated with cross-functional teams to ensure effective implementation of marketing campaigns.
• Evaluated market trends to identify opportunities for product promotions and brand positioning.

• Assisted individuals with daily living activities to promote independence and well-being.
• Supported clients with personal care tasks including bathing grooming and dressing.
• Maintained accurate records of care provided to ensure effective communication among team members.
• Collaborated with healthcare professionals to develop and implement personalised care plans.

• Assisted with daily routines to ensure children received proper care and attention.
• Organised educational activities that stimulated children's learning and development.
• Maintained a clean and safe environment conducive to children's well-being.
• Supported parents by providing feedback on children's progress and behaviour.