Jessica Ambrose
SWANSEA,Swansea
Summary
Detail-oriented Psychology graduate with a BPS-accredited degree, skilled in analytical thinking and evidence-based problem-solving. Experience in pharmacy settings emphasises accuracy, organisation, and effective communication. Proficient in interpreting information and assessing evidence to reach conclusions. Ready to leverage these transferable skills in auditing and gain a solid understanding of financial information and business operations while pursuing ACA qualification.
Overview
1
1
Language
6
6
years of professional experience
Work History
Pharmacy Assistant
Kevin Thomas Pharmacy
Swansea
03.2023 - Current
- Handled customer enquiries professionally, communicated information clearly, and maintained high standard of customer service to enhance customer satisfaction.
- Collaborated with colleagues to support smooth running of pharmacy and resolved day-to-day issues, contributing to overall team efficiency.
- Worked accurately in busy environment, ensuring attention to detail, confidentiality, and adherence to established procedures for effective operations.
- Organise and prioritise daily tasks to meet deadlines while maintaining accuracy and efficiency.
- Follow procedures carefully and recognise when information or queries need to be checked or escalated.
- Demonstrate reliability, professionalism and accountability when handling sensitive information and completing routine responsibilities.
Pharmacy Assistant
Hanford's Chemist
Swansea
10.2020 - 03.2023
- Supported daily pharmacy operations by delivering excellent customer service alongside administrative and organisational tasks.
- Communicated effectively with customers and colleagues, adapting my approach to different situations.
- Managed competing demands in a customer-facing environment while ensuring organisation and professionalism.
- Demonstrated strong understanding of confidentiality, accuracy, and responsible working practices in all tasks.
- Followed established processes carefully, maintaining accuracy and consistency when completing tasks.
Education
Bachelor of Science - Psychology
Cardiff University
Cardiff 2023 - Current
A-Levels -
Ysgol Gyfun Gymraeg Bryn Tawe
Swansea 2021 - 2023
GCSEs -
Ysgol Gyfun Gymraeg Bryn Tawe
Swansea 2019 - 2021
Skills
- Accuracy and attention to detail
- Numerical and data analysis
- IT and digital skills
- Communication and relationship building
- Team collaboration
- Analytical thinking and problem-solving
Languages
English, Welsh
First Language
Timeline
Pharmacy Assistant
Kevin Thomas Pharmacy
03.2023 - Current
Pharmacy Assistant
Hanford's Chemist
10.2020 - 03.2023
GCSEs -
Ysgol Gyfun Gymraeg Bryn Tawe
2019 - 2021
A-Levels -
Ysgol Gyfun Gymraeg Bryn Tawe
2021 - 2023
Bachelor of Science - Psychology
Cardiff University
2023 - Current