Jessamyn Sturdy

Some duties include, but are not limited too;

• Helping store manager to run shifts daily, keep on top of targets and manage a team of over 10 colleagues.
• Oversaw inventory management to avoid any shortage or excess stock issues.
• Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
• Promote a safe work environment by enforcing strict adherence to safety regulations.
• Assisted in the recruitment process for hiring quality staff members.
• Provided constructive feedback to staff for improved performance levels.
• Established strong relationships for repeat business.
• Motivated team members to exceed sales targets.
• Outlined project milestones, timelines and performance targets.

• Quickly learning and applying new skills to daily tasks, improving efficiency and productivity.
• Evaluating staff performance, implementing training and development programmes to maintain exceptional service levels.
• Nurturing positive customer relationships, enhancing membership loyalty and driving customer retention.
• Overseeing daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
• Constantly expanding personal knowledge of the job, providing knowledgeable customer guidance.
• Promoting continuous improvement by problem-solving and sharing suggestions to optimise team operations.
• Demonstrating respect, friendliness and willingness to help wherever needed.
• Helping to reach specific sales targets set out by the company, with monetary rewards if met.