Jess Stokes
Penarth,Vale of Glamorgan
Summary
Dependable individual with background in customer service across diverse industries. Friendly media student attending Cardiff Metropolitan University this September, seeking part-time retail role. Brings a desire to learn and gain experience from retail team. Individual who is creative and has a deep love for the brand and style. Comfortable in fast-paced environments and aims to enhance customer satisfaction. Ready for practical experience and enthusiastic about helping others.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work history
Babysitter
Self employed
Penarth, Vale of Glamorgan
04.2019 - Current
- Responded appropriately to physical and emotional needs of the child, ensuring their comfort at all times.
- Read stories and lead activities to help children build foundational learning skills.
- Created and maintained welcoming, safe and tidy space to promote children's development.
- Supervised and monitored the safety of children in care to ensure well-being at all times.
Front of house team member
The Windsor
Penarth, Vale of Glamorgan
02.2023 - 04.2023
- Demonstrated ability to multitask in fast-paced environment for increased productivity.
- Listened to guest complaints and worked with kitchen staff or management to promptly resolve issues.
- Maintained a clean and organised bar area for efficient operation.
- Enhanced guest experience with a friendly and helpful attitude.
- Re-stocked bar area with glasses, snacks and refillable items.
Volunteer ballet teaching assistant
Miriam Riseborough School Of Ballet
Penarth, Vale of Glamorgan
09.2016 - 07.2019
- Supported classroom teacher with behaviour management, promoting a positive learning environment.
- Adapted teaching to suit students of varying ages and abilities.
- Created a supportive space where students felt comfortable expressing themselves through dance.
- Provided feedback on pupil's work, identifying areas for improvement.
Education
A-Levels -
Stanwell School
Penarth, Vale of Glamorgan 09.2021 - 08.2023
GCSEs -
Stanwell School
Penarth, Vale of Glamorgan 09.2016 - 08.2021
Skills
Issue resolution
Teamwork and collaboration
Multitasking efficiency
Resilience under pressure
Outgoing and enthusiastic
Brand understanding
Affiliations
- Music
- Dance
- Videography
Timeline
Front of house team member
The Windsor
02.2023 - 04.2023
A-Levels -
Stanwell School
09.2021 - 08.2023
Babysitter
Self employed
04.2019 - Current
Volunteer ballet teaching assistant
Miriam Riseborough School Of Ballet
09.2016 - 07.2019
GCSEs -
Stanwell School
09.2016 - 08.2021