Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic

Jess Jones

Leeds

Summary

Strategic Operations Leader with extensive experience delivering large-scale greenfield festivals. Proven success managing large budgets and leading teams of staff and volunteers. Expert in Health & Safety (IOSH) , safeguarding , and licensing , committed to advancing accessibility and sustainability within inclusive environments.

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Head of Festival Operations

Greenbelt Festival
London
2022.01 - Current

Operational Leadership & Site Management

  • Oversee all festival aspects from build to break, managing production contractors and ensuring all key deadlines are met.
  • Lead the creation of annual site plans in collaboration with the programme team and production companies.
  • Serve as the primary representative for landowner relations and local stakeholders, including emergency services and local councils.

Strategic Leadership & People Management

  • Provide direct line management to the Volunteer Manager and lead a senior volunteer structure comprising seven Festival Operations Managers (FOMs) and 11 Commercial Team Leaders.
  • Strategically manage 17 volunteer teams to ensure operational success.
  • Prepare papers and report directly to the Board of Trustees, advising on operational strategy, sustainability, and accessibility.

Compliance, Risk & Finance

  • Act as the lead for Health and Safety, overseeing Safety Advisory Group (SAG) meetings and ensuring compliance with all premises and alcohol licenses.
  • Serve as the organization's year-round safeguarding lead for children and vulnerable adults, managing incident referrals and training.
  • Manage festival build and operations budgets totalling approximately £1 million .

Sustainability & Accessibility

  • Lead the festival's low-emissions strategy (Vision2025 campaign) and manage the annual Greener Festival (GF) Awards process.
  • Drive accessibility initiatives in line with the Attitude is Everything Gold Charter, ensuring inclusive site and venue designs.

Events and Engagement Manager

Christians Against Poverty
Bradford, West Yorkshire
2020.11 - 2022.01
  • Facilitated team efforts to deliver a variety of events for 30-3000 attendees.
  • Assisted in managing daily operations of the people experiences team.
  • Supported the development and execution of staff engagement strategies.
  • Aided in the creation of environmental events policies and health and safety procedures.
  • Monitored event calendar to ensure sensible scheduling of activities.
  • Assisted in the logistics of regional and national conferences, both live and virtual.
  • Coordinated training events such as onboarding and management training.
  • Helped organise national engagement activities to align with CAP's mission and values.
  • Collaborated with key stakeholders, including management and regional leaders.
  • Assisted in managing annual budgets for people experiences and conferences

Events & Outreach Manager

Huddersfield Students' Union
Huddersfield
2018.09 - 2020.09

Leading a team to deliver all aspects of Huddersfield Student Union's high profile events and outreach work. From 30 to 3,000 people. Responsibilities include event planning, programming, health and safety, delivery, development, external relationship management, finance and administration, staffing development and training, monitoring and evaluation.

  • Created Huddersfield Pride; over 1,000 attendees, nominated for Inclusive Event Award
  • Over 23,000 event attendees and £200k income over 2 years
  • Re-imagined our Fresher's Week offering to provide a more inclusive service for all students
  • Creating pioneer events such as 'Coffee Crawl' - our alcohol-free night out
  • Rollout of a new strategy for our 'Give It a Go' program, leading to over 1,200 new interactions with previously unengaged students

Education

ba - Peace and Development

University of Bradford
Bradford
2010.09 - 2014.05

Skills

  • Calm under pressure
  • Budgeting oversight
  • People Management
  • Safety consciousness
  • Interpersonal communication
  • Decision-Making excellence
  • Performance Management
  • Policy development
  • Change leadership
  • Makes an excellent cuppa

Affiliations

  • Reading
  • DIY
  • Music production
  • Being outdoors

Certification

  • IOSH Managing Safely (2018)
  • CMI Level 5 in Leadership & Management (2020)
  • 3 years attendance of Leeds School of Theology (2019-2021)

Timeline

Head of Festival Operations

Greenbelt Festival
2022.01 - Current

Events and Engagement Manager

Christians Against Poverty
2020.11 - 2022.01

Events & Outreach Manager

Huddersfield Students' Union
2018.09 - 2020.09

ba - Peace and Development

University of Bradford
2010.09 - 2014.05
Jess Jones