Summary
Overview
Work History
Education
Skills
Timeline
Generic
JESRILL FAITH ORTEGA

JESRILL FAITH ORTEGA

PAGADIAN CITY,PHILIPPINES, IX

Summary

Results-driven Sales Agent with strengths in customer relationship management and strategic sales implementation. Achieved and exceeded sales targets through effective customer engagement and problem-solving. Committed to enhancing customer satisfaction and retention by delivering exceptional service. Dedicated professional skilled in delivering outstanding customer experiences across various industries. Resolves customer issues promptly and maintains high service standards in fast-paced environments. Focused on fostering positive interactions to enhance client loyalty and satisfaction.

Overview

17
17
years of professional experience

Work History

Sales Agent

BLANCIA GENERAL MERCHANDISE
TAWAGAN SUR, ZAMBOANGA DEL SUR, PHILIPPINES
01.2023 - 12.2025
  • Built exceptional customer satisfaction by delivering friendly service.
  • Achieved company targets by implementing successful sales strategies.
  • Consistently achieved or surpassed sales targets.
  • Resolved customer issues and complaints with quick-thinking problem-solving.
  • Achieved and exceeded monthly sales targets through strategic planning and customer engagement.
  • Resolved customer issues promptly, maintaining a high level of customer satisfaction and retention.

WAITER

Greenwich Pizza
PAGADIAN CITY, PHILIPPINES
05.2017 - 12.2022
  • Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.

Coffee Barista

Chandler Suites Hotel
Pagadian City, Philippines
05.2012 - 12.2016
  • Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
  • Prepared high-quality espresso and coffee beverages to customer specifications, adhering to precise recipes.
  • Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
  • Maintained clean, hygienic food service counters through regular sanitisation.

Waiter

KAMAYAN SA PAGADIAN
PAGADIAN CITY, PHILIPPINES
05.2011 - 01.2012
  • Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
  • Delivered friendly and fast service to process high-volume food and drink orders at peak times.

Waiter

KTV COMEDY BAR
PAGADIAN CITY, PHILIPPINES
06.2009 - 12.2009
  • Served meals and drinks with professionalism and care, ensuring timely delivery to maintain high standards of service.
  • Greeted new customers, answered initial questions and took drink orders.

Education

NVQ Level 3 - BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT

JH CERILLES STATE COLLEGE
PAGADIAN CITY

Skills

  • Customer relationship management
  • Sales strategies
  • Strategic planning
  • Customer engagement

Timeline

Sales Agent

BLANCIA GENERAL MERCHANDISE
01.2023 - 12.2025

WAITER

Greenwich Pizza
05.2017 - 12.2022

Coffee Barista

Chandler Suites Hotel
05.2012 - 12.2016

Waiter

KAMAYAN SA PAGADIAN
05.2011 - 01.2012

Waiter

KTV COMEDY BAR
06.2009 - 12.2009

NVQ Level 3 - BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT

JH CERILLES STATE COLLEGE
JESRILL FAITH ORTEGA