Jesper Hartikainen
Weybridge,,United Kingdom
Overview
4
4
years of professional experience
6072
6072
years of post-secondary education
1
1
Certification
Work history
Customer Service Expert/Back Office
LEDLENSER GMBH & CO. KG
Ascot, United Kingdom
05.2025 - 03.2026
- Ledlenser is one of the world market leaders for portable light, renowned for pioneering LED technology in flashlights.
- Assisted with the setup and operation of Ledlenser's Finland subsidiary and subsequently supporting commercial operations across Ledlenser's Finland market, contributing to efficient sales execution and reliable customer delivery.
- Managing end-to-end order flow, account coordination and creation for 100+ B2B customers as part of a four-person commercial team for Ledlenser Finland.
- Maintaining smaller customer accounts remotely to ensure consistent service standards and operational continuity.
- In charge of communication between sales, logistics, and customers to support efficient processes and smooth order lifecycle management.
- Assisting wider commercial operations across Europe-North region, liaising with Ledlenser Denmark and our HQ in Germany daily (Ecommerce, Shopify, CRM).
- Aiding regional (Europe-North) VP with executive-level tasks including forecasting for regional MDs and business planning.
- Contributing to strong team results, helping achieve 7-figure target (in euros) within the first seven months of operation and delivering an annual growth of 20+%, compared to previous distributor performance.
- Based in Ascot, United Kingdom - working remotely for Ledlenser Finland
Lifeguard
PLACES LEISURE
Walton-on-Thames, Surrey
06.2022 - 03.2025
- Worked full-time during 2 university summer holidays, part-time for 1 university summer holiday and part-time across term-time holidays as well as during my final university year in Bristol (total approx. 1000+ hours).
- Part of lifeguarding team providing supervision to the public as well as maintaining the running of the building.
- Customer service responsibilities.
- First aid responder/initial point of call for first aid on site.
- Punctuality/discipline/time management/responsible for the health and safety of all individuals on site.
- Elmbridge Xcel Leisure Centre, Walton-on-Thames, Surrey (90%)
- Parish Wharf Leisure Centre, Portishead, Bristol (10%)
Co-Founder
TUBLY
Weybridge, Surrey
06.2022 - 06.2023
- Set up a hot-tub rental partnership operating in Surrey and South-West London.
- Created a professional website with a brand identity, implemented an online booking/payment system, and created social media accounts.
- Worked on the website's Search Engine Optimisation and pushed the website from page 7 to be the top hit for ‘Tubly' on Google.
- Weybridge, Surrey
Education
Bachelor of Science - Economics with Study Abroad
UNIVERSITY OF BRISTOL, UNITED KINGDOM
United Kingdom 09/2021 - 06.2025
Bachelor of Science - Economics
AARHUS UNIVERSITY, DENMARK
Denmark 08/2023 - 06.2024
Secondary School -
HAMPTON INDEPENDENT SCHOOL FOR BOYS, UNITED KINGDOM
United Kingdom 09/2014 - 07.2021
Skills
- Fluent in English and Finnish Studied French and Spanish up to GCSE Level (A*, A*)
- IT Skills: Microsoft Office (proficient in Word, Excel, and PowerPoint)
- Undertaken modules in R and Stata
- Emergency First Aid proficient
- References available upon request
Certification
- A-Level (or equivalent) – 2 A*s, 1 D1 (A*) - Economics (A*), Pre-U Mathematics (D1), Psychology (A*)
- Free-Standing Maths Qualification (FSMQ) – A
- GCSE (or equivalent) – 10 (9 A* Equivalents, 1 A)
- National Pool Lifeguarding Qualification (NPLQ) – valid from April 2022 - March 2026
Extracurricular Activities
ToHELWithCancer - own initiative charity fundraiser (July 2025)
- Organised and completed alone a 2,300-km charity cycle ride over 14 days from London to Helsinki, raising £7000+ for Prevent Breast Cancer charity.
Rugby Player, London Irish RFC Academy (2016 – 2021)
- Played in the National U18 Academy League aged 15-17
England Rugby (2018 – 2020)
- Selected for England Rugby U15 Regional Development Camp
- One of 50 players selected for an England Rugby U17 three-day camp
- Subsequently invited to England Rugby U18 Southern Camp
1st XV Rugby Vice-Captain (Upper Sixth, Hampton School)
Timeline
Customer Service Expert/Back Office
LEDLENSER GMBH & CO. KG
05.2025 - 03.2026
Lifeguard
PLACES LEISURE
06.2022 - 03.2025
Co-Founder
TUBLY
06.2022 - 06.2023
Bachelor of Science - Economics with Study Abroad
UNIVERSITY OF BRISTOL, UNITED KINGDOM
09/2021 - 06.2025
Bachelor of Science - Economics
AARHUS UNIVERSITY, DENMARK
08/2023 - 06.2024
Secondary School -
HAMPTON INDEPENDENT SCHOOL FOR BOYS, UNITED KINGDOM
09/2014 - 07.2021