Jesmin Johnson
Glasgow
Summary
I hold a Master's Degree in Quantity Surveying, one year of customer service experience and six months of device testing expertise from Amazon Development Center. My strengths lie in technical and analytical abilities within construction, coupled with a proactive approach. With strong critical thinking skills, I excel in leadership roles. Proficient in CostX, AutoCAD 2D, STAAD, Excel, and Microsoft Office, I seek roles in construction and quantity surveying to apply my diverse skill set effectively.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Testing Associate - Alexa Data services
Amazon Development center India
Chennai, India
12.2021 - 06.2022
- Executed 300+ test cases daily and filed 50+ Bugs
- Acted as Subject Matter Expert in regression testing
- Worked with JIRA for test case management.
Customer Service Associate - Escalation team
Amazon Development center India
08.2020 - 12.2021
- Handling International customer from North America, Canada and India via Phone, chat and E-mail
- Promoted to escalation team in Customer service (Search and rescue team)
- Worked as Subject Matter Expert (SME).
Civil Engineering Intern
Cochin International Airport
Kerala, India
06.2018 - 07.2024
- Performed surveying using Total station
- Induction classes on Topic: Project Commercial Management
- Prepared issue sheets and completed other information management duties.
- Gained greater understanding and working knowledge of CAD and GIS.
- Drove continuous improvement, and increased quality by best practice standard engineering practices across all tasks.
HI - ARCH BUILDERS & CONSULTANTS
12.2021 - 05.2022
- Beginer experience in quantity surveying, including cost estimation, budgeting, and tender documents prepartion using CostX Software
- Assisting in the preparation of bills of quantities and cost analysis.
Intern Quantity surveyor
05.2019 - 12.2020
Education
Masters in Quantity Surveying (RICS Approved) - Civil Engineering
Glasgow Caledonian University
Glasgow, Glasgow City 09.2022 - 11.2023
Bachelor of Technology in Civil Engineering - Civil Engineering
Christ College of Engineering
India 06.2016 - 08.2020
GCSEs - Including Maths, Physics and English
Higher Secondary studies
India 03.2013 - 05.2015
Skills
- AutoCAD
- STAAD Pro
- Cost-X
- REVIT
- JIRA
- MS Office
- Excellent communication
- Customer Relation Management
- Time and Financial Management
- Flexible and Team Leadership
- Problem Solving
- Cost Management
- Google Workspace
- Leadership
- Problem-solving
Websites
Declaration
I hereby declare that all the information above are true to the best of my knowledge.
Certification
CERTIFICATIONS AND ACHIEVEMENTS
- Elected as Assistant secretary of Civil association at Christ College of Engineering (2016-2020)
- Active member of the Kerala government flood rehabilitation activities in the year 2018 Acheived winning positions in various sports like Chess and Table Tennis
- Attended AutoCAD 3D workshop held at Sahrdaya College of Engineering and Technology,Kerala Member of Kerala Scouts and Guides, attented Tritiya sopan level exam and various campaigns - Peace on Earth (All India Don Bosco Scouts and guides, Nagaland)
Timeline
Masters in Quantity Surveying (RICS Approved) - Civil Engineering
Glasgow Caledonian University
09.2022 - 11.2023
Testing Associate - Alexa Data services
Amazon Development center India
12.2021 - 06.2022
HI - ARCH BUILDERS & CONSULTANTS
12.2021 - 05.2022
Customer Service Associate - Escalation team
Amazon Development center India
08.2020 - 12.2021
Intern Quantity surveyor
05.2019 - 12.2020
Civil Engineering Intern
Cochin International Airport
06.2018 - 07.2024
Bachelor of Technology in Civil Engineering - Civil Engineering
Christ College of Engineering
06.2016 - 08.2020
GCSEs - Including Maths, Physics and English
Higher Secondary studies
03.2013 - 05.2015
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