JERUSALEM ADEM
London
Summary
Knowledgeable pharmacy professional with extensive experience managing busy pharmacy operations. Prepares and prescribes medication with attention to safety and accuracy. Knowledgeable in various conditions to provide excellent patient care.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Pharmacy dispenser
Out patient pharmacy /Lloyds pharmacy
london
02.2023 - Current
- Maintained continued safe supply of medication in line with best practices.
- Stored and rotated stock while upholding pharmacy policies.
- Clarified unclear dosage instructions with authorising doctors/ pharmacists.
- Counted pills, labelled bottles and compounded medications before dispensing prescriptions.
- Endorsed high-volume prescription forms.
- Conducted medication reviews to ensure patient safety and adherence.
- Maintained patient confidentiality while handling sensitive medical information.
- Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
- Implemented quality control measures to uphold pharmacy standards and compliance.
- Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
locum dispenser
locum prim,
London
04.2022 - 02.2023
- Counted pills, labeled bottles and compounded medications before dispensing prescriptions.
- Answered questions and offered advice to inform patients regarding prescription orders.
- Executed periodic audits to verify accuracy in dispensing processes.
- Endorsed high-volume prescription forms.
- Stored and rotated stock while upholding pharmacy policies.
- Followed legal and professional standards, maintaining best possible compliance with applicable regulations.
pharmacy counter assistant
Rowlands Pharmacy
London
11.2021 - 04.2022
- Maintained confidential patient records in line with data protection laws.
- Assisted with medication and product recommendations according to patient-specific needs.
- Provided administrative support to pharmacy teams, including, filing, copying and faxing.
- Answered telephones and provided information about order status, shop hours and pharmacy procedures.
- Assisted pharmacy staff in preparing medications and filling orders.
Pharmacy assistant /dispenser
Lloyds pharmacy
London
01.2018 - 10.2021
- Managed new stock deliveries, ensuring correct drug supplies and safe medication storage.
- Delivered professional advice over the counter, recommending appropriate products and explaining correct application.
- Verified patient exemption statuses to avoid fines.
- Maintained patient confidentiality while handling sensitive medical information.
- Greeted customers and provided friendly, knowledgeable healthcare advice and service.
- Counted and labelled prescriptions with correct item and quantity.
- Received incoming controlled drug supplies, storing within correct, secure locations.
- Selected, labelled and dispensed prescriptions accurately, in line with standard operating procedures.
- Confirmed patient details before dispensing medication, eliminating prescription errors.
Customer service
Boots shop
London
01.2014 - 01.2015
- Recommend products based on customer needs, locate items for shoppers, ringing up purchases on the tills
- Cleaning stores and publicising in-store promotions.
- Greeted customers and provided excellent customer service.
- Handled multiple enquiries whilst maintaining outstanding customer service.
- Finalised payments efficiently to minimise customer service delays.
Photographer
Snappy Snap
London
01.2012 - 01.2013
- Photographing and printing, store cleanliness, customer service and training new staff
- Applied digital styling techniques to enhance photo colour and quality, editing to align with brand guidelines.
- Demonstrated professionalism in dealing with clients to achieve customer satisfaction.
- Archived photos on computers and servers to retain safe image back-ups.
Education
BSc (Hons) Bio-Pharmaceutical Science - pharmaceutical science
University of East London
united kingdom 09.2014 - 05.2018
Extended Diploma in Health and Social Care -
BSIX College
united kingdom 09.2009 - 05.2012
Skills
Communication
Attention to detail and accuracy in dispensing medications excellent communication skills for interacting with patients and healthcare professionals
Leadership and Organization
Flexibility and working accurately to meet deadlines and targets Being a mentor to a new staff members
Teamwork
The ability to work effectively as part of a team was enhanced in my roles This was essential to ensure the smooth running of the store
Computer skills
Microsoft programmes including Excel, PowerPoint and Word Also using different types of PMR, including: pro-script, JAC, CMM, pharmacy manger
Certification
- Pharmacy Assistant Course / Dispensing NVQ Level 2
- BSc honours in pharmaceutical science
- Health and social care diploma level 3
Custom
Available upon request.
Affiliations
- I enjoy reading, listing music and traveling
References
References available upon request.
Timeline
Pharmacy dispenser
Out patient pharmacy /Lloyds pharmacy
02.2023 - Current
locum dispenser
locum prim,
04.2022 - 02.2023
pharmacy counter assistant
Rowlands Pharmacy
11.2021 - 04.2022
Pharmacy assistant /dispenser
Lloyds pharmacy
01.2018 - 10.2021
BSc (Hons) Bio-Pharmaceutical Science - pharmaceutical science
University of East London
09.2014 - 05.2018
Customer service
Boots shop
01.2014 - 01.2015
Photographer
Snappy Snap
01.2012 - 01.2013
Extended Diploma in Health and Social Care -
BSIX College
09.2009 - 05.2012
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