Jersy Butt
Fashion Marketing Student
Manchester
Summary
Motivated, with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. I show versatility with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions. Hard working and always ambitious to learn.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Restaurant Waitress
Hotel Football
Manchester, MAN
06.2020 - Current
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Completed credit payments via card processing systems.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained energy and enthusiasm in fast-paced environment.
- Maintained excellent attendance record, consistently arriving to work on time.
- Increased customer satisfaction by resolving issues.
Education
Bachelor of Arts - Fashion Marketing and branding
Nottingham Trent University
Nottingham 09.2022 - Current
A LEVEL - Business, English Language & Art
Cheadle Hulme School
Manchester 09.2020 - 07.2022
Skills
Customer experience management
Accomplishments
- Collaborated with team of 50 on busy game days where I work in an extremely busy workplace.
Personal
I have danced my whole life and now have completed all my qualifications to become a dance teacher.
Timeline
Bachelor of Arts - Fashion Marketing and branding
Nottingham Trent University
09.2022 - Current
A LEVEL - Business, English Language & Art
Cheadle Hulme School
09.2020 - 07.2022
Restaurant Waitress
Hotel Football
06.2020 - Current
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