Jerry Sereboh
London
Summary
Part-qualified CICM Level 2 professional with extensive experience in credit control across health, retail, media, public, and commercial sectors. Proficient in client credit risk assessment, aged debt minimization, purchase ledger management, and litigation processes. Strong computer skills, including advanced Excel capabilities such as VLOOKUPs and pivot tables.
Overview
25
25
years of professional experience
Work history
Credit Control & Billing officer
WPP Media
London , England
2018.03 - Current
- Assisted in financial audits, ensuring compliance with regulatory standards.
- Streamlined billing procedures for greater organisational efficiency.
- Improved invoice accuracy by meticulously reviewing and verifying billable details.
- Delivered consistent performance under pressure during peak billing cycles.
- Ensured timely generation of invoices with keen attention to detail.
- Enhanced overall cash flow by advising clients on optimal payment plans.
- Collaborated closely with the accounting team, ensuring seamless integration of billing functions.
- Developed customised spreadsheets for tracking invoices, speeding up retrieval of information.
- Kept up-to-date general ledger, balancing out transactions.
- Prepared balance sheets and trial accounting balances.
- Used correct classifications and coding for accounting transactions.
- Met departmental training requirements to consistently improve standard of work.
Senior Credit Controller
HCA International
London
2014.01 - 2018.03
- Responsible for portfolio of over 1000 accounts
- Preparation of monthly meetings with relevant clients
- Producing monthly, quarterly and annual client management reports - analyzing the cash position
- Liaising with external/internal accounting departments
- Rectifying daily queries for the clients
- Liaising with CFO’s from different hospital regarding billing issues
- Preparing monthly reports for the finance directors
- Organizing weekly meeting with the contract and billing teams
- Assisting the Accounts Assistant and Purchase Ledger Clerk, ensuring all entries are completed in accordance with year end
- Working with cashiers to help allocate payments to relevant accounts
- Ensuring cyclical demands and arrears letters are issued in a timely manner
- Facilitated resolution of complex disputes, fostering positive business relationships.
- Oversaw regular ledger reviews; ensured accurate record-keeping.
- Reduced overdue invoices through persistent follow-ups and negotiations.
- Established rapport with clients for improved payment compliance.
- Handled sensitive information with discretion and confidentiality for client trust retention.
- Managed ageing analysis reports, ensuring prompt identification of delinquent accounts.
- Mitigated risk of bad debt by implementing stringent credit checks.
- Maintained detailed financial records to ensure accuracy in reporting.
- Monitored debtor balances to ensure timely payments.
- Streamlined invoice processing; enhanced operational efficiency.
- Liaised with sales department to address customer queries, resulting in improved communication.
- Expertly resolved invoice queries to ensure no debt aged longer than [Number] months.
- Adopted company credit control policy, values and guidelines when chasing client payments.
Credit Controller
HAYS Recruitment
2008.11 - 2014.01
- Working on a monthly ledger of over 500 accounts
- Working retail, construction & property and Public-Sector accounts
- Liaising with consultants on the daily basis regarding credit risk for new clients
- Weekly meetings with the regional directors to discuss potential clients
- Working to achieve a monthly target
- Checking companies house for information on potential clients
- Preparing reports for the legal team due to dissolved companies
- Working to keep aged debt to a minimum
- Allocate all payments to the relevant accounts
- Rectifying daily queries in a timely manner
- Ensuring cyclical demands and arrears letters are issued in a timely manner
Credit Controller
Moreton Smith International
2007.05 - 2008.11
- Responsible for ledger of 300 plus accounts
- Ensuring all outstanding balances are chased
- Liaising with the finance manager on weekly basis
- Preparing aged debt reports on the monthly basis
- Communicating with global clients via phone, email and fax
- Daily bank/ supplier reconciliations
- Sending out dunning cycle letters
Credit Controller
Roxburgh PLC
2006.03 - 2007.05
- In charge of a ledger of 150 accounts
- Chasing aged debt accounts
- Meetings with the finance director to discuss difficult clients
- Liaising with the cashiers to ensure correct cash allocating
- Working hard to achieve monthly targets
Credit controller
Credit Solutions Ltd
2005.12 - 2006.08
- Chasing aged debts and reconciling accounts
- Liaising with clients including Orange communications, Capital One, MBNA, NTL, Virgin Media
- Working as part of a team to achieve monthly targets
- Rectifying daily queries to ensure invoices are paid on time
- Issuing letter on overdue accounts
Credit Controller
NCO Financial Ltd
2001.03 - 2002.09
- Ensuring customers comply with their credit agreements
- Calling various customers on behalf of clients, setting up payment plans and initiating litigation process
- Creating payment plans with debtors based on income and expenditure analysis
- Issuing letters to overdue debtors
Education
CICM Level 2 - undefined
2016.01 - 6 2017
HND - Construction
South Bank University
1998.09 - 6 2001
GNVQ - Advanced Construction
Croydon College
1996.09 - 6 1998
GNVQ - Intermediate Construction
Croydon College
1994.09 - 6 1995
GCSE - Maths, English, History, D/Science
Dick Sheppard School
1989.09 - 6 1994
Skills
- Collection strategies
- Persistent follow-up actions
- Deadline-Oriented workstyle
- Credit control knowledge
- Finance-Related legislation knowledge
- Debt recovery techniques
- Conflict moderation
- Billing systems proficiency
- Tactful diplomacy
- Familiarity with accounting software
- Negotiation capabilities
- Precision accuracy
- Experience with electronic payments
- Knowledge of billing regulations
- Ethical practice
- Credit control understanding
- Invoicing experience
- Customer Service
- Financial reporting
References
Philip, Evans, Mr., Philip.evans@hcahealthcare.co.uk, 0207 616 4808, HCA International, 242 Marylebone Road, London, NW1 6JL
INTERESTS
Reading, playing and watching football, current affairs, cooking and socializing
Timeline
Credit Control & Billing officer
WPP Media
2018.03 - Current
CICM Level 2 - undefined
2016.01 - 6 2017
Senior Credit Controller
HCA International
2014.01 - 2018.03
Credit Controller
HAYS Recruitment
2008.11 - 2014.01
Credit Controller
Moreton Smith International
2007.05 - 2008.11
Credit Controller
Roxburgh PLC
2006.03 - 2007.05
Credit controller
Credit Solutions Ltd
2005.12 - 2006.08
Credit Controller
NCO Financial Ltd
2001.03 - 2002.09
HND - Construction
South Bank University
1998.09 - 6 2001
GNVQ - Advanced Construction
Croydon College
1996.09 - 6 1998
GNVQ - Intermediate Construction
Croydon College
1994.09 - 6 1995
GCSE - Maths, English, History, D/Science
Dick Sheppard School
1989.09 - 6 1994