i am an organised Senior Administrative Officer with talent for streamlining office operations and improving efficiency. Enhanced departmental workflow by introducing new digital filing systems, reducing processing time significantly. Known for excellent communication skills, fostering teamwork and ensuring smooth project execution. i am also a committed professional with focus on support and care in social work sector. Capable of enhancing individual well-being by providing tailored support, utilising skills in active listening, empathy, and problem-solving. Offering improved service delivery and client satisfaction through personalised care plans and effective communication.