Hi, I’m
Jerrold Matsa
Livepool,merseyside
Summary
Mechanical engineer with strong technical knowledge of mechanical engineering principles and proficiency in CAD software, including AutoCAD and SolidWorks. Demonstrates excellent problem-solving and analytical abilities, effective communication, and interpersonal skills. Detail-oriented with a focus on accuracy and quality, capable of working collaboratively in a team environment. Proficient in Microsoft Office Suite, with exceptional time management and organisational skills.
Driven professional with keen eye for process improvement and problem-solving, combining technical proficiency in mechanical systems and robust analytical skills. Demonstrates strong teamwork and communication abilities, ensuring seamless collaboration with cross-functional teams. Ready to contribute to operational excellence and innovation in [Desired Position] role.
Reliable professional with great technical and record-keeping abilities as well as planning and time management skills. Solid interpersonal skills for liaising with suppliers, customers and staff.
Overview
13
years of professional experience
6
years of post-secondary education
1
Certification
Work history
2 Sisters Food GroupDeeside, Sandycroft
Mechanical/Manufacturing Engineer
01.2022 - 01.2024
Job overview
- Completing both preventative and reactive maintenance on machinery such as extraction systems, granulators and shredders, conveyors
- Fabricating and assembling frameworks, platforms, machinery upgrades (welding including stick, tig, mig)
- Ability to understand mechanical drawings and assist Design Engineers
- Maintaining daily and weekly records to ensure all engineering activity is recorded
- Maintaining tools and equipment
- Working to current health and safety regulations and following company health and safety policies and practices
- Ensuring work areas and clean and safe
- Ensuring all relevant people are communicated with for required work
- Carrying out pre work risk assessments and always ensuring safety of others
- The machines I worked on are as follows:
- Conveyor systems
- Packaging machines
- Slicers and dicers
- Mixers and blenders
- Refrigeration units
- Pumps and valves
- Mondini Packaging equipment
- Automated production lines
- PLC (Programmable Logic Controller) systems
- Motor control systems
- Electrical panels and distribution systems
- Sensors and actuators
- Electrical heating and cooling systems
- Automated production line equipment with electrical controls
- Liaised with suppliers for timely delivery of raw materials preventing delays in production schedule.
Scottish Power
Customer Service Advisor/Receptionist
01.2018 - 01.2020
Job overview
- Provided exceptional customer service to resolve inquiries, complaints, and billing issues
- Demonstrated strong communication and problem-solving skills to address customer concerns effectively
- Maintained accurate records of customer interactions and transactions in the company's database
- Collaborated with team members to achieve service level targets and enhance overall customer satisfaction
Vulcan EngineeringLiverpool
CAD Design Engineer
01.2015 - 01.2016
Job overview
- Utilized CAD software to design and develop mechanical components and assemblies
- Worked closely with project managers and clients to understand design requirements and specifications
- Conducted feasibility studies and design reviews to ensure compliance with technical standards and regulations
- Produced detailed drawings, models, and documentation for manufacturing and assembly processes
British Gas
Customer Service Representative
01.2014 - 01.2015
Job overview
- Handled inbound and outbound calls to assist customers with account inquiries, service requests, and billing inquiries
- Provided accurate and timely information to customers regarding products, services, and promotions
- Resolved customer complaints and escalated complex issues to the appropriate departments for resolution
- Achieved and exceeded performance targets for customer satisfaction, call quality, and productivity
CapitaRuncorn
Customer Service Advisor
01.2011 - 01.2014
Job overview
- Entered and verified data accurately into computerized systems and databases
- Maintained confidentiality and security of sensitive information in compliance with company policies
- Assisted in the preparation of reports and presentations for management and clients
- Supported other administrative tasks and projects as assigned
Education
Liverpool John Moore’s UniversityLiverpool
Master of Engineering (MEng) from Mechanical Engineering
09.2016 - 07.2020
Hugh Baird CollegeLiverpool
BTEC Level 3 Extended Diploma from Engineering
09.2014 - 07.2016
Skills
- Proficient in CAD software (AutoCAD, SolidWorks)
- Strong technical knowledge of mechanical engineering principles
- Excellent problem-solving and analytical abilities
- Effective communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Detail-oriented with a focus on accuracy and quality
- Time management and organizational skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Proficient in SolidWorks
- Thermodynamics
- Mechanical component design
- MathWorks MATLAB
- 3D and 2D CAD expertise
- Advanced critical thinking
- Quality Assurance (QA) controls
- SOLIDWORKS
Certification
- IOSH
- Food safety
- F-Gas
- ISO/TS 16949
- Six Sigma
- Lean Manufacturing
- GMP
- SQF
- HACCP
- AS9100
- COSHH
Timeline
Mechanical/Manufacturing Engineer
2 Sisters Food Group
01.2022 - 01.2024
Customer Service Advisor/Receptionist
Scottish Power
01.2018 - 01.2020
Liverpool John Moore’s University
Master of Engineering (MEng) from Mechanical Engineering
09.2016 - 07.2020
CAD Design Engineer
Vulcan Engineering
01.2015 - 01.2016
Hugh Baird College
BTEC Level 3 Extended Diploma from Engineering
09.2014 - 07.2016
Customer Service Representative
British Gas
01.2014 - 01.2015
Customer Service Advisor
Capita
01.2011 - 01.2014
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