Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Jerome Warnakulasuriya

London

Summary

Highly skilled professional with 4+ years of expertise in the Hospitality industry. Demonstrates exceptional abilities in complaint resolution, interpersonal communication, and teamwork. Known for meticulous attention to detail and proficiency in financial reporting. Adept at problem-solving with a strong focus on achieving organisational goals.

Enthusiastic about challenging work. Adapts easily to different environments and flexes with changing demands, along with meeting all the requirements on time and to a higher expectation. Willing to leverage and enhance skills to meet needs.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work History

Hospitality & events assistant

Baxterstorey
London
07.2023 - 07.2024
  • Dealt with supplier arrangements for impeccable event execution.
  • Facilitated to the needs that the client needed for their meeting including making the correct amendments for a more comfortable experience.
  • Ensured timely delivery of services, resulting in positive reviews from clients.
  • Taken charge of stock take, accurately reporting on what is present and what needs to be ordered.
  • Catered to special dietary requests, enhancing guest satisfaction level at dining events.
  • Closely working with both Back and Front of House when adjustments need to be made, such as a change in dietary requirements or less people arriving.
  • Coordinated with team members to ensure seamless organisation of events.

Front of house team member

Indeed Flex
London
08.2021 - 05.2023
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.
  • Delivered consistent professional service whilst handling multiple tasks simultaneously.
  • Balanced the needs of multiple tables whilst maintaining top-quality customer service.
  • Managed cash transactions accurately, ensuring accurate financial records.
  • Cooperated closely with other team members to meet and exceed guests' expectations.

Education

GCSEs -

Walthamstow Academy
London
09.2013 - 09.2018

A-Levels -

Walthamstow Academy
London
09.2018 - 09.2020

Skills

  • Time efficiency
  • Personal resilience
  • VIP handling
  • Complaint resolution
  • Interpersonal Communication
  • Team Player
  • Attention to Detail
  • Financial reporting
  • Problem-solving

Affiliations

  • Swimming, riding motorbikes, cycling, playing classical instruments

References

References available upon request.

Timeline

Hospitality & events assistant

Baxterstorey
07.2023 - 07.2024

Front of house team member

Indeed Flex
08.2021 - 05.2023

A-Levels -

Walthamstow Academy
09.2018 - 09.2020

GCSEs -

Walthamstow Academy
09.2013 - 09.2018

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Jerome Warnakulasuriya