Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JERIN JOSEPH

Cardiff,CRF

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

1
1
year of professional experience

Work History

Care Administrative Assistant

COMFORT DEVON LTD
12.2022 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined communication processes for improved efficiency in handling client inquiries.
  • Supported team members by sharing knowledge of best practices, contributing to a cohesive work environment.
  • Provided timely updates to clients on the status of their requests or issues, maintaining transparency throughout interactions.
  • Reduced incoming call response time by implementing an effective call routing system.

Education

MBA - Supply Chain & Data Analytics

Cardiff Metropolitan University
Cardiff, United Kingdom
03.2023

B. COM - Commerce

UNIVERSITY OF KERALA
KERALA
03.2019

Skills

  • COMPASSIONATE
  • EMPATHETIC
  • POSITIVE & PATIENT
  • CONFIDENT
  • RELIABLE & COMMITTED
  • TEAM WORKER
  • TIME MANAGEMENT
  • COMMUNICATION SKILLS, INCLUDING LISTENING
  • ORGANISATION SKILL
  • OBSERVATION SKILL

Languages

Malayalam
Native language
English
Proficient
C2

Timeline

Care Administrative Assistant

COMFORT DEVON LTD
12.2022 - Current

MBA - Supply Chain & Data Analytics

Cardiff Metropolitan University

B. COM - Commerce

UNIVERSITY OF KERALA

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JERIN JOSEPH